Tele Caller

3 weeks ago

Coimbatore, India Swift Technologies Full time

Company Description

Swift Technologies is a creative and innovative digital marketing company dedicated to helping businesses succeed online. We offer top-notch services including SEO and social media marketing to grow your brand and reach your target audience. With a focus on delivering impactful results, we provide the tools and expertise needed to thrive in the digital space. Contact us today to learn more about our comprehensive services.

Role Description

This is a full-time on-site role for a Tele Caller, based in Coimbatore. The Tele Caller will be responsible for making outbound calls to potential customers, providing information about our services, and answering any queries they might have. They will also be tasked with maintaining accurate records of calls and updating customer information in the company's database. Ensuring customer satisfaction and handling customer feedback in a professional manner are key aspects of this role.

Qualifications

  • Excellent verbal communication and interpersonal skills
  • Persuasiveness and the ability to handle rejection professionally
  • Basic computer skills, including familiarity with Microsoft Office
  • Ability to maintain accurate records and manage customer information effectively
  • Previous experience in a tele-calling or customer service role is a plus
  • High school diploma or equivalent educational background

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