Service Desk Operations Leads

Dear Candidate! Greetings from TCS !!! Role: Service Desk Operations Leads Location: Bangalore/Chennai Experience Range: 5 to 8 Years Job Description: Technical Lead for Operations Team. Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans. Review shift staffing to understand who is...

Dear Candidate! Greetings from TCS !!! Role: Service Desk Operations Leads Location: Bangalore/Chennai Experience Range: 5 to 8 Years Job Description: Technical Lead for Operations Team. Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans. Review shift staffing to understand who is...

Dear Candidate!Greetings from TCS !!!Role: Service Desk Operations LeadsLocation: Bangalore/ChennaiExperience Range: 5 to 8 YearsJob Description:Technical Lead for Operations Team.Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans.Review shift staffing to understand who is working,...

Job Role - Service Desk Lead Experience Range: 4 to 8 years Job Location: Bangalore Job Description Roles/ responsibilities Manage the day-to-day activities of IT- Helpdesk Operations. Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA....

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...

Skill : Service Desk Agent L1 Job Location : Bengaluru Experience : 1 to 3 Years Job Description : Manage the day-to-day activities of IT- Helpdesk Operations. Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA. Co-ordinate and implement processes...

Greetings from Infosys BPM Ltd.,We are hiring Assistant Quality Manager for a global Service Desk project in Bengaluru, please find the below job description for your reference and apply if interested.Job Role: Assistant Quality ManagerWork Location: Bengaluru (work from office)Education Qualification: Full-time graduation / Post graduationExperience...

**Job Description:**We are seeking an IT Service Desk Professional to join our team, responsible for providing technical support to customers and resolving technical issues related to operating systems, software applications, and hardware devices.**Key Responsibilities:**Provide technical support to customers via phone, email, or chatTroubleshoot and resolve...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

We are looking for a competent Help desk L1 technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

We are looking for an IT Suport Team Lead for one of our clients. Your job scope is as follows :- Provide expertise and advanced-level technical support to technician and end-users.- Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex technical...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

Service Desk Engineer Very Fluent in Japanese and English and good to know Chinese Service desk specialist receives and handles requests for service, following agreed procedures. Delivering customer service through multiple channels including Calls, Chat, ServiceNow Promptly allocates calls as appropriate. Has knowledge on supporting iPad, Peripheral device...

Service Desk Engineer Very Fluent in Japanese and English and good to know Chinese Service desk specialist receives and handles requests for service, following agreed procedures. Delivering customer service through multiple channels including Calls, Chat, ServiceNow Promptly allocates calls as appropriate. Has knowledge on supporting iPad, Peripheral device...

Service Desk Engineer Very Fluent in Japanese and English and good to know Chinese Service desk specialist receives and handles requests for service, following agreed procedures. Delivering customer service through multiple channels including Calls, Chat, ServiceNow Promptly allocates calls as appropriate. Has knowledge on supporting iPad, Peripheral device...

We are looking for a Service Desk Technician for one of our clients. Your job scope is as follows:Provide advanced-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer systems...

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Agent Location: Bangalore Experience Range: 3 - 4 Years Educational Qualification : 15 Years of Full Time...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

We are looking for a Service Desk Technician for one of our clients. Your job scope is as follows: Provide advanced-level technical support to end-users via phone, email, and in-person Assess and qualify the request Diagnose and troubleshoot hardware, software, and network issues Assist with the installation, configuration, and maintenance of computer...

Service Desk EngineerVery Fluent in Japanese and English and good to know ChineseService desk specialist receives and handles requests for service, following agreed procedures.Delivering customer service through multiple channels including Calls, Chat, ServiceNowPromptly allocates calls as appropriate.Has knowledge on supporting iPad, Peripheral device...