Business Analyst

3 days ago

Kolkata, India Cyberswift Infotech Full time

Job Title: Business Analyst - LAMS

Location: CyberSWIFT Headquarters, Kolkata

Job Type: Full-Time

Job Description:

We are seeking a skilled and experienced Business Analyst to join our team, focusing on our Land Management Product (LAMS). The ideal candidate will have a strong background in requirement analysis, project coordination, and client engagement, with a proven track record of delivering high-quality software solutions.

Key Responsibilities:

1. Requirement Analysis:

  • Collaborate with customers to gather and document detailed business requirements.
  • Translate customer needs into functional specifications for the development team.

2. Project Coordination:

  • Coordinate with the development team to ensure timely and accurate delivery of customer requirements.
  • Track project progress and provide regular updates to stakeholders.

3. Billing and Approval:

  • Prepare and process invoices related to project milestones.
  • Ensure client approval and timely payment of invoices.

4. Client Engagement:

  • Serve as the primary liaison between the customer and the technical team.
  • Address client inquiries and provide timely solutions.

5. Delivery and UAT Coordination:

  • Oversee the delivery process and facilitate User Acceptance Testing (UAT) with customers.
  • Ensure resolution of any issues identified during UAT.

6. Payment and Project Completion:

  • Follow up with clients to ensure prompt payment.
  • Confirm final project completion and obtain customer sign-off.

7. Installation Coordination:

  • Coordinate with relevant teams for the smooth installation of the LAMS product.
  • Provide support during the installation phase to address any challenges.

8. Documentation:

  • Prepare comprehensive project documentation, including requirement specifications, project plans, and status reports.
  • Maintain clear and consistent communication with clients through documented updates.

9. DFD and ERD Modelling:

  • Develop Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to represent system data flow and database structures.
  • Ensure models accurately reflect customer requirements and system functionalities.

10. Use Case and User Story Preparation:

  • Develop detailed use cases and user stories to capture and communicate functional requirements.
  • Ensure use cases and user stories are clear, comprehensive, and aligned with customer needs.

Qualifications:

  • Bachelors degree in Computer Science/ Information technology/ Business Administration or similar in related field.
  • Minimum of 5 years of experience as a Business Analyst or in a similar role.
  • Strong understanding of requirement analysis, project management, and client relations.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in DFD and ERD modelling.
  • Experience in preparing use cases and user stories.

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