Territory Manager-Cross Sell

3 days ago


Kanpur, India IDFC FIRST Bank Full time
Role/ Job Title:

Terrotory Manager-Cross Sell (Home Loans)Function/ Department

:

Cross Sell (Home Loans)Roles & Responsibilities:Acquisition of home loan customers in the identified segment• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer• Provide regular feedback to RM on opportunities and customer needs• Ensure adherence to selling norms and SOPs defined by the organization• Ensure strict compliance with internal guidelines and external regulations• Ensure quality sourcing in line with the Bank's policy.Secondary Responsibilities:'Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies & high-quality customer services.Managerial & Leadership Responsibilities:'• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically• Attract & retain best-in class talent to meet Bank's rapid growth targets.Key Success Metrics:'Disbursals, Growth metrics, File to disbursal conversionEducation Qualification:Graduation: Any GraduationPost-graduation: Any Post-graduationExperience:

2 to 5 years of experience in Cross Sell (Home Loans)

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