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Senior Product Specialist
2 months ago
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
MEET YOUR TEAM
As part of Cloud ERP – PSCC Organization, we support Customers during their Implementation of S/4HANA Public Cloud through Customer Care, Support Critical Customers after go live through Customer Advocacy, Do Two-Tier ERP Integration Scenario build, Develop and Maintain Tools to support Customers during Software upgrades, Conduct Customer Lifecycle Experience tests including Functional tests for S/4HANA Public Cloud Edition for each release in alignment with S/4HANA Cloud Program Management.
As part of Customer Care & Customer Advocacy –
- Guide Customers throughout the Implementation Cycle
- Support customers with their Technical & Functional Queries
- Conduct Q-Gate Checks at each phase of the project.
- Help in ensuring Successful go-live of the implementation projects.
- Support customers during the Upgrade cycle
- Introduce new innovations to customers.
- Act as voice of the customer with in SAP
WHAT YOU'LL DO
As a Senior Product Specialist, your key areas of responsibility and tasks include:
- Work with cloud mindset and be a trusted advisor for Customers in SAP S/4HANA Cloud Public Edition – and provide guidance to the project team (SAP, Partner, Customer) for successful onboarding of customers.
- Simulate customer like scenarios in Internal Landscape and provide Solutions and Guidance to customers during their project implementation.
- Co-innovate with customers by building new cross system integration scenarios in S/4HANA and contribute to Two Tier ERP approach.
- Simulate customer like Test scenarios in our internal Test landscapes for each release with clear focus on new functions and features and provide feedback to Product Engineering Teams
- Work as SME and enable customers on new functional scenarios, new processes like intelligent enterprise scenarios & SAP Business AI and keep updated with S4HANA Cloud knowledge in Procurement & Supply Chain area.
- Support Customers on functionalities & features and Collaborate with the Product Management & Product Engineering Teams within & outside region on roadmaps.
- Bring creative ideas to improve Customer experience, operational excellence.
WHAT YOU BRING
- Degree in Engineering with 6+ years of SAP consulting experience in Procurement, Inventory management and Warehouse Management, besides a good understanding of cross functional business processes obtained during previous stints with Industry.
- Hands on experience in Implementing SAP S/4HANA – Procurement & Inventory Management, Warehouse Management. Good Integration knowledge with connected functions like Material Accounting, Quality, Production, Projects, Sales & Service.
- At least 2 Full Lifecycle End to End Implementation Projects in SAP S/4HANA – Materials Management / Procurement & Inventory, Warehouse Management.
- Excellent communication skills in English and Presentation Skills.
- Ability to work well in/with teams and build relationships with Customers / Partners
- Results driven and strong quality focus.
- Having experience in Central Business Configuration Tool, S/4HANA Cloud Public Edition and Three System Landscape is an added bonus.
#ProductManagerT3
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 400143 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.