Technical Consultant

Team: Professional Services

Country: India

Remote Work Available: Yes

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Technical Consultant (Veeva Safety), you will be a member of the Veeva Systems Professional Services group working on providing consulting and technical architecture design on project teams implementing Veeva Safety application and Vault Platform cloud solutions to companies in the life sciences industry's Drug Safety and Pharmacovigilance domain.

You will guide customer implementations by providing expertise with solution architecture design, technical integration design, and Vault Platform best practices. You will be a customer advocate working closely with other Veeva teams (Services, Product, Sales, Strategy) to ensure customer success today and in the future. You will represent Veeva's Global Technical Services across multiple engagements and workstreams.

This is a remote, full-time, permanent role with Veeva. This is a customer-facing role, and we have no work location requirement as long as you are in close proximity to an airport and are able to meet future travel requirements. Short visits to customer sites in India are very likely.

Qualified candidates must be legally authorized to be employed in India. Veeva does not provide sponsorship for employment visas for this position.

What You'll Do

• Extend application capabilities through Java-based solutions using the Vault Java SDK
• Design and implement cloud-based integrations using REST APIs
• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
• Represent Global Technical Services across multiple engagements and workstreams (e.g. solution design, data migration, systems integration, etc.)
• Provide subject matter expertise on the Veeva Safety application, Vault Platform, and technical design
• Gather customer functional and technical requirements to support business processes; translate requirements into technical design
• Help to keep up to date and implement new features within the Veeva Safety suite

Requirements

• Knowledge and work experience in the Life Sciences industry in the Drug Safety and/or Pharmacovigilance area
• Ability to understand functional / business needs & provide technical solutions that can be developed / integrated with Safety systems
• 3+ years of technical development experience and knowledge of technical architecture & data models of Safety systems like Argus / Aris / LSMV
• 3+ years of development experience in Software Development Life Cycle using Java, SQL and building solutions & interfaces using REST APIs
• 3+ years of customer-facing technical consulting experience
• Familiarity and programming experience with AWS cloud platform
• Excellent verbal and written communication skills in English

Nice to Have

• Development experience with Veeva Vault SDK
• Proven track record supporting high-impact global system implementation programs as a consultant or IT lead

Perks & Benefits

• Stock bonus %
• Insurance, health & wellness programs
• Flexible vacation policies
• 1% charitable giving program
• Additional annual leave over Christmas break

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.