Ad Operation Team leader

3 weeks ago

Bengaluru, Karnataka, India Tech Mahindra Full time

Job Description:

  • Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions
  • Minimum 2-3 Years experience in handling team.
  • Flawlessly execute end-to-end campaigns, liaising with advertisers.
  • Must have experience in Amazon Ads, ecommerce, D2C, marketplace, PPC, Performance Advertising, Performance Marketing, PPC Agency.
  • Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs
  • Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
  • Track & Own the Ad Revenue goals shared by Business for the bucket/set of advertisers being managed and deploy different ad-product strategies
  • Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients' goals
  • Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
  • Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies
  • Co-lead monthly and quarterly reviews with advertisers
  • Drive operational excellence to ensure SLA adherence and client satisfaction
  • Billing and resolution of any financial issues
  • Resolution of any financial issues faced by advertiser and escalate un-resolved issues to Amazon POC.

Basic Qualifications:

  • Prefered MBA
  • Proven experience (6+ years) in ad operations, online marketing .
  • Team Handling with Amazon Ads experience is mandatory.
  • 2+ years working in an external client facing environment
  • Creative and strategic vision to build value proposition for clients and property
  • Strong analytical skills as well as experience in applying those skills in the advertising domain
  • Ability to work cross-functionally and with a wide range of employees with different skill sets
  • Ability to aggregate and analyze internal and external campaign metrics to assess performance drivers and identify insights
  • Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
  • Media planning & story-telling capabilities

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