Technology Specialist

1 month ago


Bengaluru, India Infosys Full time
Job ID/Reference CodePROGEN-EXTERNAL-174002Work Experience 7-14 YearsJob TitleTechnology Specialist - IT Service, Support and Operations

Responsibilities

•Service Level Management and reporting inline with ITIL Framework•Should have strong knowledge in implementation & administration in servers and network infra.•Knowledge in Cloud Infra services and contact center management. •Strong communication skills and should have strong business relationship management•Supplier Management, Client Relations. •Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents•Security Compliance

Technical and Professional Requirements:

•IT Asset Lifecycle Management•IT Audits – Internal & external•Business continuity management•Availability, Capacity & Change Management

Preferred Skills:

TIG-> Standard TIG

Additional Responsibilities:

servers and network infra.Cloud Infra services and contact center management.

Educational Requirements

ME,BE

Service Line

BPO TIG
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