Temenos Infinity Consultant

3 weeks ago

Chennai, India Luxoft Full time
Project description

You will be part of a talented IT team working on operational support for the core banking system. You will provide services to a European bank for the Temenos SaaS environment including Temenos Transact, FCM and Infinity. You will act as a consultant for ongoing support and maintenance activities for the bank. The entire team will actively participate in incident resolution by analyzing root causes, cooperating with Temenos and third parties, and preparing software fixes if needed.

Responsibilities

L2 Service Desk:

Incident deep-dive triage and resolution

Initiate and run crisis management through to resolution

System monitoring (business hours-only)

Problem Management activities

Knowledge Management activities to ensure repeatable activities are moved to L1

L3 Third-party Coordination:

Co-ordination with Temenos & third parties for incident resolution

Hot-fix co-ordination and release management

Co-ordinate acceptance testing with Bank for hotfixes

Skills

Must have

5-7 years of overall working experience

4-5 years of hands-on experience in Temenos Infinity Products

Experience in integrating digital banking services with multiple back office systems. Demonstrated success defining and launching excellent products.

Excellent written / verbal communication skills and teamwork skills

Solid Banking Domain knowledge in Retail and Corporate Banking

Experienced in working with development and testing teams to answer functional and requirements related queries.

Should be familiar with Cloud Banking, SaaS model, Third-Party integrations, Rest API, Microservices, Microapps, UI Apps (Native Apps, PWA, Responsive).

Understanding with software development life-cycle (experience in agile is required). And experience validating product deliverables directly

Experience in integrating 3rd party SDKs, APIs and NFI implementation.

Good hands on knowledge on Java/J2EE, JavaScript, REST/SOAP, JDBC

Operating System: Windows, Linux & MAC OS

Database: My SQL, Oracle & MS SQL

Nice to have

Knowledge of any other Temenos products: FCM, Transact, TDH

Other

Languages

English: C1 Advanced

Seniority

Regular

Chennai, India

Req. VR-

Temenos

BCM Industry

18/09/2025

Req. VR-

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