Associate Software Engineer

3 weeks ago


Guwahati, India Corporate Resources Full time
Job Description

Effectively communicate (initial response) support ticket information to team members and stakeholders in a timely and clear fashionWork closely with teams across India and USIdentify problems with low priority (P3 and P4), solve them through understanding, define them logically, and document them properly in the Support portal - Confluence or WikiTroubleshoot multiple types of environments and take ownership of problem isolation and resolution as well as bug reportingMonitor specified critical paths related to the program(s)/project(s)Work in an Agile environmentEscalate tickets/issues whenever they require assistanceTest hotfixes and CFD during Support acceptanceStudy KBs and Arena docs and report any discrepancies to senior team members.IndustryIT-Software / Software ServicesFunctional AreaIT Software - Application Programming, MaintenanceJob RoleSoftware DeveloperJob TypePermanentQualification

UG QualificationB.Tech/B.E - ComputersPG QualificationAny Post Graduate - Any SpecializationDoctorateDoctorate Not Required - NoneDesired Candidate Profile

BE/B Tech in Information Technology/Computer Science OR MCA/MSc (IT) with 0-1 year of experience.Basic knowledge of software development principles and architectureWillingness to demonstrate increasingly complex problem-solving and creative thinkingSolid oral and written communication skills, especially around analytical concepts, and methodsMinimum 60% from Class 10 onwardsKnowledge of Linux, MySQL and Python



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