Associate Software Engineer

2 months ago


guwahati, India Corporate Resources Full time
Job Description
  • Effectively communicate (initial response) support ticket information to team members and stakeholders in a timely and clear fashion
  • Work closely with teams across India and US
  • Identify problems with low priority (P3 and P4), solve them through understanding, define them logically, and document them properly in the Support portal - Confluence or Wiki
  • Troubleshoot multiple types of environments and take ownership of problem isolation and resolution as well as bug reporting
  • Monitor specified critical paths related to the program(s)/project(s)
  • Work in an Agile environment
  • Escalate tickets/issues whenever they require assistance
  • Test hotfixes and CFD during Support acceptance
  • Study KBs and Arena docs and report any discrepancies to senior team members.
  • Industry
  • IT-Software / Software Services
  • Functional Area
  • IT Software - Application Programming, Maintenance
  • Job Role
  • Software Developer
  • Job Type
  • Permanent
Qualification
  • UG Qualification
  • B.Tech/B.E - Computers
  • PG Qualification
  • Any Post Graduate - Any Specialization
  • Doctorate
  • Doctorate Not Required - None
Desired Candidate Profile
  • BE/B Tech in Information Technology/Computer Science OR MCA/MSc (IT) with 0-1 year of experience.
  • Basic knowledge of software development principles and architecture
  • Willingness to demonstrate increasingly complex problem-solving and creative thinking
  • Solid oral and written communication skills, especially around analytical concepts, and methods
  • Minimum 60% from Class 10 onwards
  • Knowledge of Linux, MySQL and Python


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