Corporate Sales Trainer

About US

Cosmos Sports World LLP is a prominent provider of sports goods, including equipment, accessories, apparel, and footwear, serving a diverse range of sports customers from individuals to institutions and clubs. With a strong presence for 22 years in the industry, our establishment in Kozhikode is also an authorised retailer of renowned brands like Adidas, Nike, Yonex, Ashaway. We are dedicated to expanding our business scope, from manufacturing to offering sports infrastructure facilities through our well-equipped research and development wing.

Role Summary:

We are looking for a passionate and experienced
Corporate Sales Trainer
to lead the learning and development initiatives for our retail sales teams across Kerala. The role involves designing, delivering, and continuously improving training programs that enhance sales performance, customer service excellence, and product knowledge across all Cosmos stores.

Key Responsibilities:

• Design and execute comprehensive training programs for in-store sales staff, covering:
• Sales techniques and product demonstration
  strategies specific to sports retail
• Soft skills
  and
  customer engagement
  training
• Organizational skills and
  in-store workflow efficiency
• Conduct
  Boot Camp onboarding sessions
  for new hires to equip them with core retail, brand, and product knowledge.
• Deliver training through
  classroom sessions, live virtual classes, and e-learning modules
  .
• Use
  gamification and interactive training methods
  to create high-energy, engaging sessions.
• Create and manage a
  training calendar
  to schedule sessions across multiple locations and roles.
• Collaborate with
  Store Managers (SMs)
  and
  Sales Operations Managers (SOMs)
  to assess team performance, training needs, and align training content with store-level and business goals.
• Continuously update training content to reflect
  new product launches
  , seasonal campaigns, and promotional strategies.
• Embed the
  Cosmos Culture of "Live to Move"
  into all training interventions, fostering enthusiasm and brand alignment.
• Measure the effectiveness of training sessions through pre/post assessments, store KPIs, and employee feedback.
• Provide
  individual coaching and mentoring
  to underperforming staff or high-potential employees for career development.
• Maintain accurate training records, attendance logs, and generate reports for leadership on training outcomes and recommendations.
• Work in partnership with HR, Store Operations, and senior leadership to ensure all training initiatives support
  business growth, compliance, and employee development
  .
• Research and develop high-quality, engaging training materials
  , manuals, and visual aids tailored to the retail sports industry, ensuring alignment with brand standards and learning objectives.

Required Skills and Qualifications:

• Bachelor's degree in Business, HR, Psychology, or related field.
• 2–4 years of experience
  in training and development, preferably in
  retail, FMCG, or sales-driven environments
  .
• Strong understanding of
  retail sales dynamics
  , especially in the sports/lifestyle segment.
• Excellent communication, presentation, and facilitation skills.
• High-energy, engaging trainer who can inspire diverse frontline teams.
• Experience in using
  LMS platforms, online tools, and blended learning models
  .
• Strong organizational and planning capabilities to manage training across multiple retail locations.
• Willingness to
  travel extensively across Kerala
  .
• Ability to
  collaborate across departments
  and influence store-level performance through training.

Preferred Attributes:

• Prior experience in the
  sports retail
  or branded retail environment.
• Strong background in
  customer service training
  and experience-driven selling.
• Demonstrated ability to incorporate
  company values and culture into training
  content.
• Analytical mindset to assess training ROI and effectiveness metrics.