Customer Relationship Executive

4 days ago


thrissur, India Factor Human Resources Pvt. Ltd. Full time

Company Overview


Factor Human Resources Private Limited is a leading name in the Human Resources Services, providing end-to-end HR solutions to organizations. Headquartered in Cochin, Kerala, FHR offers best-in-class services in Human Resource Consulting, Staffing Solutions, Pay rolling, Statutory compliances, and Data Management Solutions. Trusted by clients across various sectors, we maintain the highest ethical standards and dedication to excellence in all operational aspects.


Job Overview


We are looking for a Customer Relationship Executive to join our team at Factor Human Resources Pvt. Ltd. in Thrissur, Kerala, India. As a Customer Relationship Executive, you will be responsible for maintaining and enhancing customer relationships, ensuring customer satisfaction, and driving business growth. This is a Full-Time position suitable for Fresher candidates with less than 1 year of experience.


Qualifications and Skills


  • Excellent communication and interpersonal skills
  • Strong negotiation and persuasion abilities
  • Ability to collaborate effectively with cross-functional teams
  • Creativity and innovation in problem-solving
  • Adaptability and resilience in a dynamic work environment
  • Customer-focused mindset and empathy
  • Good time management and organizational skills
  • Familiarity with CRM software and tools
  • Proficiency in MS Office Suite


Roles and Responsibilities


  • Building and maintaining strong, long-lasting customer relationships
  • Understanding customer needs and requirements
  • Providing efficient and accurate information to customers
  • Assisting customers with product/service inquiries, issues, and complaints
  • Achieving sales targets and contributing to revenue growth
  • Identifying opportunities for upselling and cross-selling
  • Handling customer feedback and implementing necessary improvements
  • Collaborating with internal teams to ensure customer satisfaction
  • Ensuring timely resolution of customer issues and escalations
  • Maintaining accurate customer records and documentation







  • Thrissur, Kerala, India Econ Extrusions India Private Limited Full time

    As a Customer Relationship Executive, you will be the primary point of contact for clients or customers. You will be responsible for ensuring their needs are met, addressing any concerns they may have, and fostering positive relationships to enhance customer satisfaction and loyalty. The role requires excellent communication skills, problem-solving...


  • thrissur, India JobStars HR Solutions Pvt Ltd Full time

    Qualifications and Skills 1 to 3 years of experience in a customer relationship or client-facing role Excellent communication skills in Malayalam and English, both verbal and written Strong interpersonal and relationship-building skills Proficiency in customer relationship management (CRM) software Ability to handle client inquiries and resolve issues in a...


  • Thrissur, Kerala, India POWER GREEN Full time

    Required an experienced CRM for a leading manufacturing company in Thrissur. Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with...


  • Thrissur, Kerala, India Nsquare Finserv Full time

    **We Are Immediately Hiring For Customer Relationship Executive** **Female (3) | Male (1)Banking | SalesThrissur Location Preferred** **Responsibilities**: - Research and resolve customer issues efficiently, exceeding expectations whenever possible. - Proactively identify customer needs and recommend solutions or additional services. - Build rapport and...


  • Thrissur, Kerala, India Nsquare Finserv Full time

    **The Role** We are searching for a passionate and articulate Customer Relationship Executive to join our growing team! In this role, you'll be the primary point of contact for our valued customers, ensuring a positive and memorable experience at every touchpoint. You'll build strong relationships with customers, address their inquiries and concerns...


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relationship Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 10k to 12k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relationship Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 25k - Time: 9am to 5:30pm For more details please contact 7902478990 **Salary**: ₹25,000.00 - ₹35,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990


  • Thrissur, Kerala, India Dew Diamonds Full time

    We reputed Diamond Jewellery Manufacturer Looking for Customer Relationship executive or Office Executive for our Corporate office. Minimum - 1 or 2 years of experience in office related work who can handle computer individually. Smart and Responsible Location - KURIACHIRA, THRISSUR. Experience in the same industry will preferred first. MALE CANDIDATES...


  • Anandapuram, Thrissur, Kerala, India Econ Extrusions India Private Limited Full time

    As a Customer Relationship Executive, you will be the primary point of contact for clients or customers. You will be responsible for ensuring their needs are met, addressing any concerns they may have, and fostering positive relationships to enhance customer satisfaction and loyalty. The role requires excellent communication skills, problem-solving...


  • Thrissur, Kerala, India Gj Infotech (P) Ltd Full time

    Job description:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...


  • Thrissur, Kerala, India GJ INFOTECH (P) LTD Full time

    Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools...


  • Thrissur, Kerala, India ASHAKIRAN IMMIGRATION SERVICES PVT LTD Full time

    CUSTOMER RELATION EXECUTIVEGraduation with Good communication in englishASHA KRIAN IMMIGRATION SERVICES PVT.LTD, ChalakudyJob Types: Full-time, FresherSalary: ₹7, ₹15,000.00 per monthSchedule: Day shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work...


  • Thrissur, Kerala, India Kavalakat Agencies Thrissur Full time

    CUSTOMER RELATION EXECUTIVEQUALIFICATION :MBAGENDER :FEMALE FRESHERES WITH GOOD COMMUNICATION SKILL PREFEREDSKILLS REQUIRED -MS OFFICE AND SYSTEM KNOWLEDGELOCATION :NEARBY THRISSURSalary: ₹9, ₹10,000.00 per monthBenefits: Provident FundSchedule: Morning shiftSupplemental pay types: Yearly bonusAbility to commute/relocate: Thrissur, Thrissur , Kerala:...


  • Thrissur, Kerala, India NAVERA BUILDERS PVT LTD Full time

    Handling customer concerns and complaints in a timely manner - establishing a positive rapport with our customers in person or via phone - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete...


  • Thrissur, Kerala, India Pinnacle Nissan Full time

    **Responsibilities: - * Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of...


  • Thrissur, Kerala, India Eram Motors Pvt Ltd- Mahindra Dealers Full time

    KEY PURPOSEPrimary role of an ICRE in a service-marketing role is to increase job inflow into the workshop.There are 3 types of ICRE: ICRE Appointment booking ICRE-Service marketing ICRE-Concern resolutionDUTIES AND RESPONSIBILITIES Generate enough business at workshop for optimal utilization of shop floor / technician through appointment booking. Increase...


  • Thrissur, Kerala, India NAVERA BUILDERS PVT LTD Full time

    Handling customer concerns and complaints in a timely manner- establishing a positive rapport with our customers in person or via phoneSalary: From ₹10,000.00 per monthSchedule: Day shiftWork Location: One locationSpeak with the employerApplication Deadline: 01/06/2023


  • Thrissur, Kerala, India syze solutions Full time

    Job role is generate enquiries,followup the enquiries amd close the buissness, make good relation woth the customersJob Types: Full-time, PermanentSalary: From ₹12,000.00 per monthExperience:- total work: 2 years (preferred) Customer service: 2 years (preferred)Language: English (preferred)Ability to Commute: Thrissur, Kerala (required)Ability to Relocate:...


  • Thrissur, Kerala, India SMART MEDIA COLLEGE Full time

    As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.Its me Shilpa, HR manager of smart media college...


  • Thrissur, Kerala, India Nirmala College of Engineering - Thrissur , Kerala Full time

    _reporting to management and assisting with administrative tasks_- _answering phone calls and forwarding calls to respective departments_- _scheduling and confirming appointments, meetings and events_- _greeting and assisting visitors in a professional and friendly manner_- _handling enquiries and sorting mail_- _Well versed in Microsoft excel and word_Call...