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Client Services Manager

1 month ago


uttar pradesh, India BTB Digital Full time
Client Servicing (Digital Marketing Agency)
Level - Manager | Role - Permanent | Location - Noida
OVERVIEW
We are seeking a senior manager in client servicing with a creative soul and a strategic mind, to work on managing and growing the clients from India’s leading B2B and B2B brands. The person should have a track record of delivering creative, amazing and value adding service to the client.
JOB REQUIREMENTS:
Bachelor's degree from an affiliated university.
2- 4 years of proven client servicing experience with a digital agency or agencies.
Capability to ideate & propose concepts, out-of-the-box ideas and strategies that help create business impact.
Collaborate with client’s marketing, PR, and agency’s internal team to develop a variety of communication materials including the content for social media as & when required.
Handle digital activities but not limited to Social Media Management, Digital Campaign Ideation & Execution, Search Engine Optimization (management only / no execution), Paid Media Ads(management only / no execution) and Influencer Campaigns.
Interpret creative direction and adapt points from creative briefs into persuasive copy concepts.
Simultaneously manage multiple projects with short deadlines and pressure.
Hands on experience in Power Point and Excel software's.
PROFESSIONAL TRAITS:
Passion for digital marketing and client servicing.
Understands creative brief to generate unique ideas for existing clients and agency pitches.
Conceptualizes brand campaigns for social media and other digital platforms.
Through knowledge of Social Media & Google Analytics for devising strategies as per the data insights and reporting.
Through knowledge of social media platforms, SEO technicalities, SEM technicalities (Social & Google Paid Media) and website project technicalities.
A keen eye & thorough understanding of creative design trends in tech, branding, advertising, and related fields.
Collaborates with marketing, copywriters, product team to ensure consistency of unique communication across various social media platforms.
Positive and committed with a can-do attitude and a flexible approach to complex problems.
Ability to work effectively under deadlines, be proactive, and manage multiple projects
simultaneously.
Understands and maintains consistency & brand values across all digital marketing clients.

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