Quality Specialist

3 weeks ago


Hyderabad, India Regalix Full time

Job Description

Role: Quality Analyst.

Experience: 3-5 Years.

Location: Hyderabad.

About Us:

At Regalix, A MarketStar company, we are on a mission to help some of the world's leading

technology companies achieve scale and success by providing them with tech-savvy marketing,

customer success, and sales specialists, who partner with our clients to help find solutions to

complex business processes. With 2200+ employees spread across 6 countries on 4 continents,

we are always on the lookout for smart individuals who believe in constant learning, are unafraid

of experimentation, and have an entrepreneurial growth mindset.

With our eyes set on the future, we are looking for energetic, outcome-oriented professionals to

join our team of experts in Bangalore.

Read on to understand more about this opportunity.

What kind of work will you be doing? (Domain - Job skill requirement)

Call Audits on all applied frameworks (Graduation Call Audit included).

Coaching and Feedback.

Internal and External Calibrations.

Performance and Outlier Management.

QA based activities and sessions.

Quality Insights for Weekly Reviews.

Weekly Gong Public Library Movement.

Weekly Insights.

Escalation Management.

Audit Accuracy ( QA - VPM and QA - QTL ).

Audit Adherence (All applied frameworks).

Verbal & Documented Feedback & Coaching Adherence.

DSAT Analysis Adherence.

Process Knowledge Test Scores for QA.

What will you need to succeed?

Expert on UMM Google Adwords.

DSAT Analysis.

Good knowledge on MS Office (especially on MS Excel, etc).



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