Service Advisor(Car)- Coimbatore

3 weeks ago

Coimbatore, India SBSHR Full time

Contact : /
Job Title: Car Service Advisor
Location: Coimbatore
Salary: Up to ₹28,000 per month
Experience Required: Minimum 5 years as a Service Advisor

Job Description

We are looking for an experienced Car Service Advisor to join our team in Coimbatore. The ideal candidate will have hands-on experience in handling customer interactions, service coordination, and ensuring customer satisfaction throughout the vehicle servicing process.

Key Responsibilities

  • Act as the primary point of contact for customers visiting the service center.
  • Understand customer needs and accurately record service requirements.
  • Provide service estimates, explain repair details, and obtain approvals.
  • Coordinate with the workshop team to ensure timely completion of services and repairs.
  • Maintain regular communication with customers regarding the status of their vehicles.
  • Ensure adherence to company service quality standards and customer satisfaction metrics.
  • Handle service-related queries, complaints, and escalate issues when required.
  • Maintain service records and ensure proper documentation.

Qualifications & Skills

  • Minimum 5 years of experience as a Service Advisor in the automobile industry.
  • Strong knowledge of car service operations and processes.
  • Excellent communication and interpersonal skills.
  • Ability to explain technical issues in a customer-friendly manner.
  • Good organizational and problem-solving skills.
  • Customer-centric approach with a focus on service excellence.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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