Service Hub

What You Will Do :Play a key role in launching the Service Hub, ensuring alignment with project timelines, deliverables, and strategic goals, while coordinating closely with corporate leadership and cross-functional teams. On-going management of repair, reconditioning and returns, driving operational excellence, team performance, and continuous improvement, while maintaining daily production targets. Drive future growth initiatives, expanding plant capabilities and workforce. Establish and maintain efficient, safe, and high-quality repair operations in a high-volume, low-automation environment. Align with leadership, engineering and Service Hubs in United States to ensure process consistency and share best practices. Manage service parts inventory and production materials, ensuring seamless coordination with planning, logistics, and warehouse functions. Support new product development initiatives and adjust plant operations to accommodate evolving technologies and service requirements. Foster an inclusive, respectful, and engaging workplace that attracts and retains top talent, championing TTI Canada’s cultural values across all levels of the organization. Oversee training programs that support both job performance and career advancement. Ensure the facility is safe, efficient, and visually appealing. What You Will Bring: Bachelor’s degree in operations management, Engineering, Business Administration, Industrial Technology, or equivalent experience. 10+ years of leadership experience in operations, including 5+ years in plant management. Experience in service environments and new facility startups is highly preferred. Proven ability to build high-performing teams and instill a strong company culture. Expertise in Lean/Six Sigma, inventory management, and project management. Strong operational discipline, demonstrated through experience with 5S practices, Gemba Walks, KPI tracking, and cross-training strategies that drive efficiency and team performance. Experience working cross-functionally with distributed teams and sister plants. Demonstrated success in driving continuous improvement and year-over-year efficiencies. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). Frequent travel (up to 75%) during initial training and pre-launch phase. Occasional travel (10–15%) post-launch, primarily domestic and short-term, including visits to other facilities, customers, and suppliers. What You Will Get: At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth: 100% employer-paid health and dental coverage - for you and your family Competitive base salary with an above-market annual bonus Company-matched savings plan - we’ll match your contributions up to 6% of your earnings $500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA) Generous paid time off, including vacation, personal days, and volunteer time Access to virtual healthcare services - anytime, anywhere Exclusive employee perks - including brand discounts & preferred pricing with external vendors Education reimbursement program - supporting your continued learning and development