Mega Walk-In Drive – OTC Account Activation

6 days ago

Chennai, Tamil Nadu, India HCLTech Full time

HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai

We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech

Interview Location:

HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai -

Interview Date: 18th to 20th Aug 2025

Interview Time: 10:00 AM – 3:00 PM

Work Location: Chennai

HR SPOC: Harish. K

Experience Required: 3 -7 Years (only eligible)

Shift : US Shift

Notice Period: Immediate Joiners

  • Carry a copy of your updated resume.
  • Bring a valid government ID proof (Aadhaar/PAN/Driving License).
  • Arrive at the venue between 10:00 AM to 3:30 PM for registration.

Account Activation


• Review and approve standard account setup requests.


• Coordinate with compliance and finance teams for KYC checks.


• Monitor SLAs for account creation and updates.


• Resolve discrepancies in submitted account data.


• Support internal audits by providing account documentation.


• Train new joiners on account setup procedures.


• Generate reports on account creation volumes and turnaround times.


• Assist in implementing minor process improvements


• Team Management: Ability to assign tasks, monitor workloads, and support team performance.


• Escalation Handling: Resolve complex or high-risk account setup issues.


• Root Cause Analysis: Investigate recurring errors and implement corrective actions.


• Policy Enforcement: Ensure adherence to data governance and compliance standards.


• Cross-Functional Collaboration: Work with IT, finance, and compliance teams.


• SOP Maintenance: Update and enforce standard operating procedures.


• Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.

Account Activation – credit review


• Oversee end-to-end setup and activation of Credit cards and linked accounts using Credit Card systems.


• Able to navigate and validate customer related information in Credit Card system and customer provided documents.


• Collaborate with internal teams (Compliance, IT, Customer Service, Risk, Credit) to ensure smooth onboarding and card activation.


• Ensure adherence to regulatory standards including KYC, Credit Scores, and PCI-DSS during onboarding and account setup.


• Monitor and report on key performance indicators (KPIs) such as setup turnaround time, error rates, and customer satisfaction.


• Troubleshoot and resolve issues related to card setup, SAP integration, and account configuration.


• Participate in system upgrades, UAT testing, and process improvement initiatives.


• Maintain documentation for procedures, workflows, and compliance audits.


• Knowledge of working in SAP Customer Master Data module


• Experience with Credit Card similar card systems.


• Bachelor's degree in Finance, Business Administration, or experience in related field.


• 2+ years of hands-on experience in SAP (FI, CRM, FSCM).


• Strong understanding of card services, account setup workflows, and financial operations.


• Familiarity with compliance frameworks.


• Proficient in SAP reporting tools, MS Excel, and workflow automation platforms.


• Excellent communication, analytical, and stakeholder management skills.

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