Marketing Technology Solution Consultant

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

We are seeking a dynamic Marketing Technology Solution Consultant to design and implement comprehensive marketing automation solutions across multiple platforms. You will serve as a trusted advisor, leveraging expertise in Salesforce Marketing Cloud, MoEngage, WebEngage (Optional), and Insider (Optional) to drive customer engagement and business growth.

Solution Design & Implementation:

• Act as technical consultant for marketing automation projects, translating client requirements into actionable solutions
• Conduct platform assessments and recommend optimal marketing technology stacks
• Create technical documentation, solution architecture diagrams, and implementation roadmaps
• Develop integrated solutions using Salesforce Marketing Cloud (Email Studio, Journey Builder, Mobile Studio, Advertising Studio)
• Configure and optimize MoEngage campaigns, segmentation, and customer journey orchestration
• Build responsive, personalized email templates, landing pages, and mobile campaigns

Technical Integration & Analytics:

• Develop and maintain integrations between marketing platforms and external systems via APIs
• Design data integration strategies ensuring seamless data flow across marketing technology stack
• Build and manage audience segments, data extensions, and customer profiles
• Analyze campaign performance metrics and provide actionable optimization insights
• Conduct A/B testing strategies to improve engagement rates and ROI

Client Management:

• Serve as primary technical point of contact for marketing technology initiatives
• Stay current with platform updates, new features, and industry best practices

Experience:

• 3-5 years in marketing technology consulting or solution implementation
• Strong hands-on experience with Salesforce Marketing Cloud and MoEngage
• Experience in marketing automation strategy and multi-channel campaign orchestration

Technical Skills:

• Proficiency in JavaScript, HTML, CSS and web development concepts
• Experience with Salesforce Marketing Cloud AMPscript, SSJS, and SQL
• Strong understanding of API integrations and data management
• Knowledge of marketing automation best practices and data privacy regulations (GDPR, CAN-SPAM)

Soft Skills:

• Excellent problem-solving and analytical abilities
• Strong communication skills for technical and non-technical audiences

Certifications (Optional):

• Salesforce Marketing Cloud certifications (Email Specialist, Admin, Consultant, Developer)
• MoEngage Implementation Expert certification
• Experience with WebEngage, Insider, Adobe Campaign, Marketo, or HubSpot
• Understanding of customer data platforms (CDP) and data management platforms (DMP)

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday.

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.

WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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