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Director - Product Management (Marketing & Ads)
2 months ago
At Sprinklr, our culture is built around pushing the limits of possibility. Social media today has changed the world, and we strive to delight customers by going above and beyond as a trusted social guide and helping reimagine enterprise software for the better.Sprinklrites, as we call our employees, are humble, caring, hardworking, and genuine. We push each other to strive higher and dream bigger, believing we are changing the way business is done by making it more human. Being more human drives our business, and our customers’ business, with a core belief in the Sprinklr Way.
Job Description Summary:As a Director of Product Management, you will provide direction and thought leadership to enterprise-wide initiatives, working closely with cross-functional teams to ensure that product development aligns with Sprinklr’s business strategy and meets customer needs. You will play a critical role in shaping the direction and vision of the company’s product roadmap.
What You’ll Do:Work closely with Sprinklr field teams globally:
Drive demand for your products and work on client-first initiatives, including demos, workshops, QBRs, POCs, etc.Meet with key customers & prospects in the US and European regions:
Understand their business use cases and provide a product-centric vision for achieving required use cases.Align product strategy with business goals:
Ensure that product goals align with overall business objectives and company strategy. Spearhead projects and inspire cross-functional team members to collaborate and coordinate.Drive product discovery, market research, and competitor research:
Ensure the team performs requisite product discovery and research activities to meet customer needs and provide value.Drive innovation and new product development initiatives:
Lead the adoption of modern development frameworks, analyze the market and competition, and introduce emerging technologies and robust capabilities to the product suite.Communicate product vision and strategy to stakeholders:
Share the product vision and strategy with diverse stakeholders, regularly report on development status, and keep stakeholders informed of the product organization’s strategy.Exhibit Deep Technical Acumen:
Possess a profound understanding of the product's architecture, the technical challenges faced by the engineering teams, and the technological trends shaping the industry.
Mindsets:Sprinklr-First, Team-Second, Self-Last.Disrupting the status quo.Commitment to Excellence.Customer Obsession.Sense of urgency—Move Fast.Seek to Listen.First Principles always.Open to being wrong.Always be Learning.
Skills:Leadership in delivering against customer expectations for all current products.Innovate with new product lines.Lead with
Inspire employees and customers.Communicate Strategy effectively.Create 10X Managers.Retain A+ Talent.Think and build Platforms.Deep MarTech and Marketing department understanding.Experience in building & scaling SaaS Product platforms, CCaaS, Automation.Understanding market trends.Lead a large global team and oversee product localization and international expansion strategies.
Required Skills:Strategic Leadership:
Set the vision and direction for the product line and inspire the entire organization to follow that path.Customer Insight and Market Foresight:
Glean insights from customer feedback and market analysis, predict market trends, and leverage these insights to inform product strategy.Advanced Data Analytics and Metrics:
Excel in data analytics and metrics, define the right KPIs, and optimize product performance continuously.Executive Communication and Influence:
Articulate product vision and strategy to stakeholders, negotiate and align interests, and drive decision-making processes.Cross-Functional Team Empowerment:
Lead and empower cross-functional teams, facilitate collaboration, and remove obstacles to ensure team productivity.
Why You Should Join Sprinklr:Growth Opportunity:
Sprinklrites are here to grow, learn, and impact the industry with incredible ingenuity.Mission Focus:
We believe social technology is the future of customer-brand relations across all departments, and we strive to make every customer interaction excellent at every touchpoint.Invest in People:
We passionately care about each other’s success and pride ourselves on an honest, open environment with a supportive culture.Believe in Our Product:
Sprinklr is the most complete enterprise social technology in the world, recognized by Forrester Wave, and offers the opportunity to work with the world’s largest brands.
