Panviva – Senior Software Engineer I/Senior Software Engineer II

2 days ago


Delhi, India Upland Software Full time
What’s the Opportunity?

We are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Fullstack)/Senior Software Engineer II (Fullstack) for our Panviva product.

The individual will work with our

global development team

. Upland Panviva is a knowledge management platform built for customers and industries which are compliance driven, highly regulated and often, with complex business processes. Shifting knowledge into the digital age, Panviva also enables organizations to take an omni-channel approach in integrating IVR, chat bots, self-service portals, and many other channels. Most recently, we’ve added Nugget to our product which is a self-service bot empowering remote employees with instant answers, giving them extra time to deal with more complex issues for their customers. Our R&D teams are primarily located in Melbourne Australia with our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we’re supported by a large global business meaning it’s also big enough for you to learn and develop your skills within an experienced team.

What’s Exciting?

Be part of a new team working on high-quality, innovative software.

You will be a member of a cross-functional team that will be critical for keeping the product performing at its best. The expertise of this team's members will be invaluable during the discovery and design of new features.

Work remotely and autonomously for a company that respects work/life balance.

We are supporters of remote work and believe people give their best when allowed to be in control of their day.

What would you do?

Develop, test and maintain the platform codeCompile and analyse data, processes, and codes to troubleshoot problems and identify areas for improvementCollaborating with other developers and team members to establish objectives and design more functional, cohesive code to enhance the user experience and support analytical productsTroubleshoot and diagnose production issuesParticipating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team membersTake lead on projects as neededJump in and help the team deliver features when it is requiredBalance technical debt vs. feature development vs. supporting customersWork with leadership and product team SME’s to develop technological strategy in response to product management needs and organizational vision.Understands the “big picture” and where Technology meets the Business.Works with the product team to establish the product vision and roadmap.Select and implement technology solutions that will lead to product innovation, scalability, maintainability, and extensibility.Quickly gain a good grasp of product internals.Guide the team towards making coherent designs that flesh out those designs.Collaborate team members within the development and quality as well as cross-functionally with other key stakeholders in Product Management and Project Management Office.Work together with Product Management to plan and execute projects, ensure that team has the appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.What are we looking for?

To be part of this journey, you must have an experience of 6 - 10 years in the below mentioned areas.

What should the designation be for the selected candidates with different experience levels? Those with 6-8 years of experience should be titled as "SSE-1," while those with 8-10 years should be titled as "SSE-2."

Leadership Skills

Strong communication, presentation, and decision-making skillsProven leadership in a remote / hybrid work environmentMentor the team and build better relationship through continuous and guided learning.Technical Skills

Full stack software developer who enjoys solving complex problemsSolid experience Core, SQL Server, and REACT (including REST)Experience in building cloud-native applications (Azure)Must be skilled at writing scalable, maintainable codeMust have the ability to independently envision solutions and write clean code5+ years of defining and implementing Application Architecture.Demonstrated experience with the .NET ecosystem (.NET Framework, , .NET Core)Demonstrated experience with front-end React, HTML and CSS FrameworksExperience building modern, scalable, reliable applications on the MS Azure cloud including services such as:App ServicesAzure Service Bus/ Event HubsAzure API Management ServiceAzure Bot ServiceAzure Cognitive ServicesFunction/Logic AppsAzure key vault & Azure Configuration ServiceCosmosDBAzure SearchAzure Bot FrameworkAzure Cognitive ServicesExperience with highly available and large-scale cloud deployments.Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.Ability to simplify and articulate highly technical concepts for non-technical stakeholders.Interpersonal Skills

Thrives collaborating in a team environment with a diverse range of peoplePassionate about delivering an amazing customer experienceAble to have a change of mind, and able to change the minds of othersWrites clearly and conciselyCapable of working without a company office, on a fully remote teamGrowth Skills

Possesses a good work ethic; a self-starter with a desire to growAlways looking for better ways to get the job doneBonus Points

Knowledge of any of WebPack, Azure, ServiceNowUI/UX design and developmentUnderstanding of industry-standard design principles and practicesFinance, inventory management, and/or procurement experience an assetA Bachelor’s degree in Computer Science or equivalent

will be required for this role.

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