Business Analyst

3 weeks ago

Ernakulam, India Global Infonet Inc. Full time

Job Description – Business Analyst (SaaS Product)

Experience: 2-4 Years

Location: Kochi

Employment Type: Full-Time

About the Role

We are looking for a detail-oriented and analytical Business Analyst with over 2-4 years of experience in the SaaS IT product domain. The ideal candidate will work closely with cross-functional teams to understand business needs, gather and analyze requirements, and contribute to the development and enhancement of our digital products.

Key Responsibilities

* Collaborate with product managers, developers, and stakeholders to define and document product  requirements and user stories.

* Analyze business processes, systems, and user needs to identify areas for improvement.

* Work closely with UI/UX teams to translate requirements into wireframes or prototypes.

*Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions.

* Manage the product backlog and ensure clarity and priority of deliverables.

*Act as a bridge between technical and non-technical teams to ensure alignment.

* Participate in sprint planning, reviews, and retrospectives as part of Agile/Scrum ceremonies.

*Develop functional specifications, BRDs, and user acceptance criteria.

* Support UAT (User Acceptance Testing) and ensure stakeholder buy-in.

* Monitor product performance post-release and gather feedback for continuous improvement.

Required Skills & Qualifications

*2+ years of experience as a Business Analyst in the SaaS or IT product domain.

*Strong understanding of Agile methodologies (Scrum, Kanban).

*Proficiency in tools like JIRA, Confluence, Figma, or similar.

*Ability to gather and translate business needs into technical requirements.

*Excellent communication, analytical, and problem-solving skills.

*Experience working with cross-functional global teams.

Preferred Qualifications

*Familiarity with API documentation, data models, and SaaS metrics.

*Prior experience in B2B SaaS or customer-centric product environments.

*Knowledge of SQL or basic data querying tools for analysis.

Soft Skills

*Strong stakeholder management and client-facing skills.

*Ability to prioritize tasks and manage time effectively.

*Self-motivated, team player, and adaptable to change.

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