Operations Automation

2 weeks ago


Mumbai, India JPMorgan Chase & Co. Full time
You are a strategic thinker passionate about driving solutions. You have found the right team.
As an Operations Automation Associate within our India team, you will partner with stakeholders to support all aspects of process automation engagements. You will be instrumental in implementing, developing, and managing the operational automation strategy. This role provides an excellent opportunity to utilize intelligent automation solutions to create capacity, reduce risk, and streamline operational processes.
Job Responsibilities:
Partners with global stakeholders to support all aspects of process automation engagements including requirement gathering, solution architecture, solution development, testing, deployment and continuous improvement while adhering to firm wide standards, controls, and intelligence automation solutions governance
Implement, develop, and manage the operational automation strategy which can involve intelligence automation tools and work with technology to create required infrastructure to support the capability of low code automation
Utilize intelligent automation solutions which allow team to automate functions and deliver benefits including capacity creation, risk reduction, streamlining of operational processes, etc.
Coach/mentor less experienced team members on automation tools and potentially creates and/or delivers training curriculum/courses around workflow automation
Identify and collaborate with key stakeholders on OKRs/KPIs/metrics to deliver benefits from operational automation
Required qualifications, capabilities and skills:
At least 5 years of experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
Bachelor's or Higher Degree
Excellent problem solving, analytical, and communication skills
Intermediate experience using Microsoft Office Tools
Sound knowledge of one or multiple intelligence automation applications and/or programming languages
Preferred qualifications, capabilities and skills:
Elevated understanding of skills including business analysis, designing, development, testing, and deployment
Awareness of Agile Framework
Experience in Business Process Mapping

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