Hcltech || walk-in drive for ar callers || oct 11th shollingnallur location
2 weeks ago
HCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur Location Experience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Suriyapriya/ShinazJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transactionInbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.KEY WORDSCommunication, Night shift, Multi-tasking, RCM, US Healthcare, Eligibility verification, Authorization, International inbound call center experience.ESSENTIAL RESPONSIBILITIES:Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.Achieve key and critical performance targets.Ensure efficiency measures are met in accordance with performance targets and process guidelines.Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.Maintain effective work procedures according to client process workflows and HCL policy guidelines.Adhere to US healthcare compliance measures.SKILLS AND COMPETENCIES Strong verbal and written communication skillsShould possess neutral accent and good adoption to US culture.Ability to resolve customer queries in the first point of contact.Focus on delivering a positive customer experienceShould be professional, courteous, friendly, and empatheticShould possess active listening skillsGood data entry & typing skillsAbility to multi task.Capable of handling fast-paced, innovative, and constantly changing environmentShould be a team player.Ability to contribute to the process through improvement ideas.FORMAL EDUCATION AND EXPERIENCEGraduation (any stream)12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.
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Chennai, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue11th of Oct , 10.30 AM - 2 PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu POC: Jefferson & SuriyapriyaJOB...
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Chennai, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Suriyapriya/ShinazJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...
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Chennai, India HCLTech Full timeHCLTech || Walk-in Drive for International Voice process on 11th Oct'25 || Shollingnallur LocationExperience: 1 to 4yearsShift Timings: Night Shift(US Shift)Location: Shollingnallur, Chennai.JOB SUMMARYWe seek an experienced Customer Service Executive – Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate...
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Chennai, India HCLTech Full timeHCLTech Walk-in Drive for International Voice process on 11th Oct'25 Shollingnallur Location Experience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Shollingnallur, Chennai. JOB SUMMARY We seek an experienced Customer Service Executive - Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and...
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Walk-in Drive For AR Callers
4 days ago
Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue6th & 7th of Oct , 10.30 AM PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson/ Sobiya/...
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Walk-in Drive for AR Callers
4 days ago
Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHCLTech || Walk-in Drive for AR Callers ||6th & 7th of Oct- Sholinganallur LocationExperience:1 to 4 YearsShift:US Shift TimingsWork Location:ELCOT SEZ - Sholinganallur, Chennai.Time and Venue6th & 7th of Oct'2510.30 AM PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu POC:Jefferson / SuriyapriyaJOB...
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Walk-in Drive
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Chennai, India HCLTech Full timeWalk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th Oct'25 || Shollingnallur LocationPOC: Suriya Priya & JeffersonShift Timings: US Shift TimingsDate: 15th & 16th OctTiming: 10:30AM - 2:00PMVenue:No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - JOB SUMMARYThe Candidate is responsible for...
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Chennai, India HCLTech Full timeWalk-in Drive at HCLTech - Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling). Role Details: - Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs -...
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Walk-in Drive at HCLTech
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Chennai, India HCLTech Full timeWalk-in Drive at HCLTech - Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs...
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Chennai, Tamil Nadu, India HCLTech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearHCLTech || Walk-in Drive for AR Callers || 26th Sep'25 (Friday) - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue26th September , 10.30 AM PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson/ Sobiya/...
