Walk-in Drive for AR Callers

1 week ago

Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

HCLTech || Walk-in Drive for AR Callers ||
6th & 7th of Oct
- Sholinganallur Location

Experience:
1 to 4 Years

Shift:
US Shift Timings

Work Location:
ELCOT SEZ - Sholinganallur, Chennai.

Time and Venue

  • 6th & 7th of Oct'25
  • 10.30 AM PM
  • HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu

POC:
Jefferson / Suriyapriya

JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

ESSENTIAL RESPONSIBILITIES
:

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.

FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

  • Walk In Drive

    5 days ago

    Chennai, Tamil Nadu, India Global Healthcare Billing Partners Full time ₹ 75,000 - ₹ 2,50,000 per year

    Greetings from Global Healthcare Billing Partners Private LimitedWalk-In Drive International Voice Process (AR Calling Night Shift)Global Healthcare Billing Partners Pvt Ltd ChennaiInterview Location: Velachery BranchJob Location: Vepery BranchWalk-In Timing: 11:00 AM to 3:00 PMDate: 07-Oct-2025 (Tuesday)Position: AR Caller – International Voice...

  • AR Caller – Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India Yitro Global Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Walk-In Drive | AR Caller – Voice Process (Executive)Location:Chennai – Yitro OfficeDate:Saturday, 6th September 2025Shift:Night ShiftExperience:1–4 years in AR Calling / US Healthcare RCMJob SummaryAs an Executive – AR Caller, you will manage the accounts receivable process by engaging with US insurance companies to resolve outstanding medical...

  • Walk-in Drive For AR Callers

    1 week ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HCLTech || Walk-in Drive for AR Callers || 18th & 19th Sep'25 - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue18th & 19th September , 10.30 AM PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson/...

  • Walk-in Drive For AR Callers

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.POC: Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum...

  • Walk-in Drive For AR Callers

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    HCLTech || Walk-in Drive for AR Callers || 12th Sep'25 - Navalur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance companies,...

  • Walk-in Drive For AR Callers

    1 week ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue6th & 7th of Oct , 10.30 AM PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson/ Sobiya/...

  • Walk-in Drive For AR Callers

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Shollingnallur LocationExperience:1 to 4 YearsShift:US Shift TimingsPOC:Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...

  • AR Caller

    2 weeks ago

    Chennai, Tamil Nadu, India Med-metrix Full time

    Med-Metrix - AR caller HB (Hospital Billing) walk-in interviewInterview date: Oct 22 - Oct Walk-in time: 4:00 PM to 6 PM Interview Address :7th Floor, Millenia Business Park II, 4A Campus,143, Dr. M.G.R. Road, Kandanchavadi, Perungudi,Chennai, Tamil Nadu 600096, IndiaContact Person : IndhuContact Number : Mail : -Preferred candidate profile :AR Caller (1 to...

  • AR calling

    2 weeks ago

    Chennai, Tamil Nadu, India Vacancy for AR CALLER Full time ₹ 2,04,000 - ₹ 3,60,000 per year

    AR Caller -US healthcare (min 6 months experienced in AR calling in medical billing-Mandatory)SCYO Decision Services - medical billing company, located in Tidel Park and Perungudi, Chennai.We bring together the best combination of people, processes, and technology to effectively manage a healthcare organizationsJob descriptionPerks and Benefits: ESI & PF...

  • Metrix - AR caller HB (Hospital Billing) walk-in interview

    3 days ago

    Chennai, Tamil Nadu, India Med-metrix Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Metrix - AR caller HB (Hospital Billing) walk-in interview in Sep (17th To 26th) 2025Interview date: Sep (17th To 26th) 2025Walk-in time: 4 PM to 7 PMInterview Address :7th Floor, Millenia Business Park II, 4A Campus,143, Dr. M.G.R. Road, Kandanchavadi, Perungudi,Chennai, Tamil Nadu 600096, IndiaContact Person : Indhu HROnly WhatsApp : Mail : -Preferred...