Deputy Editor
7 days ago
Overview As a global insurance brokerage, Gallagher seeks to provide the best service to its customers. The Gallagher Center of Excellence is a crucial component of our ability to provide industry-leading quality and customer service, helping our global teams serve our end customers better, meet regulatory requirements and improve speed to market. The Gallagher Center of Excellence (GCoE) supports various divisions of Gallagher, providing premier service to our customers around the globe. The GCOE has grown into a team of approximately 12,000 employees across seven locations Kolhapur, Mumbai, Cochin, Chandigarh, Shimoga, Bengaluru and Pune, providing reliable, fast and high-quality support to field staff. Working at GCoE gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills, improve their knowledge and deliver tangible results. At Gallagher, we want to empower you to make a difference, take control and make an impact. Gallagher believes that all persons are entitled to equality in our employment opportunities. How you'll make an impact Responsibilities: Collaborate with the Global Thought Leadership Editor and Senior Content Editor to develop and deliver high-quality content across diverse topics, enhancing reputation, driving revenue growth, and strengthening client relationships. Build and maintain a sustainable pipeline of high-quality content and materials to support front-line sales and relationship teams in engaging customers and creating business value. Translate topic themes, research, and insights into compelling narratives that help stakeholders make informed decisions on business challenges and opportunities. Champion editorial standards by providing practical recommendations and guidance to topic experts and content contributors. Coach and mentor a team of content writers, supporting their current articles and enhancing their content writing skills. Sub-edit content to align with the global style guide, ensuring it meets the requirements of the stakeholders, the content brief and resonates with the target audience and market. Research, write, edit, and deliver high-quality, up-to-date content that reflects current market practices and meets business objectives. Partner with the Global Content team and marketing project leads to ensure timely and budget-conscious delivery of marketing and communication projects, addressing them proactively. Support and mentor colleagues in writing, maintaining content, and addressing internal stakeholder queries. Communicate complex ideas clearly and engagingly across various content formats, including white papers, e-books, brochures, campaign publications, and newsletters. Lead and contribute to team, business, and leadership sessions to drive collaboration, alignment and to enhance content quality through external insights and expertise. Competencies: Content Review & Editing: Carefully review and edit articles to ensure they align with the provided briefs, style guides, and specific stakeholder requirements for online publication that reflects current risk and insurance industry trends. Focus on maintaining consistency in tone,voice, and messaging to reflect the brand's identity. Ensure the content resonates with the target audience, incorporates current trends, and meets the intended objectives effectively. Feedback & Coaching: Provide detailed and constructive feedback on drafts, emphasizing areas for improvement while encouraging creativity and innovation. Offer actionable suggestions and alternative approaches to enhance the quality of the writers by guiding them on brainstorming ideas, structuring projects, and improving their overall efficiency and consistency in delivering high-quality work. Collaboration & Guidance: Work closely with writers to address research questions and prepare for client discovery sessions or Subject Matter Expert (SME) calls. Facilitate productive discussions by helping writers refine their approach, clarify objectives, and develop a deeper understanding of the project requirements. Foster a collaborative environment that encourages open communication and idea sharing. Narrative Crafting: Create and maintain engaging and relevant narratives tailored to various content formats, such as articles, blogs, whitepapers, and marketing materials. Ensure the storytelling is compelling, aligns with the brand's goals, and effectively communicates the intended message to the audience. Industry Awareness: Stay informed about the latest trends, innovations, and best practices in content marketing, storytelling, and related fields. Regularly explore new ideas and strategies to enhance content development insights and recommendations with the team to ensure the content remains fresh, relevant, and competitive in the market. Stakeholder Satisfaction: Contribute meaningfully to team, business, and leadership meetings by offering insights, collaborating on ideas, and driving progress. Attend sessions prepared with key objectives, data, and materials to support discussions and decision-making. Project Delivery: Efficient Time Management: Adhere to deadlines by prioritizing tasks, allocating time effectively, and proactively addressing delays. Use tools to stay organized and ensure all deliverables are completed on schedule without compromising quality. Timely Communication: Maintain prompt and consistent communication with team members, providing feedback and addressing concerns quickly to avoid delays. Foster collaboration to ensure smooth progress and timely project completion. About you Qualifications: Minimum 5+ years’ experience in a content writing, thought leadership development, journalism and/or content writing. Any Graduate or Post Graduate role. Advanced knowledge of Microsoft Office suite. Expertise in refining content for clarity, accuracy, and engagement. Skilled in fact-checking, citations, and using credible data. Ability to guide teams and collaborate effectively. Experience with international partners, leading meetings, and driving sessions.
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