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Service Now Developer
2 months ago
Required Technical Skill Set: Service Now
Experience: 5 to 10years
Location: Hyderabad
Desired Competencies:
Must-Have:
Minimum of 5-8 years of experience as a ServiceNow Developer, with a proven track record of successful project implementations.
Including experience with the Service Catalog module and creating custom applications.
Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel.
Ability to implement moderate to complex custom widgets and backend scripting.
Strong knowledge of ServiceNow platform Architecture, modules, and functionalities.
Responsibility of / Expectations from the Role
1. Primary responsibility will be to participate in the creation of new IT solutions / enhancements to existing solutions from requirement to launch, as part of a cross functional team. You are required to design, develop, test, troubleshoot, sustain, and document software changes for new applications, enhancements, and defects.
2. Design, develop, and implement ServiceNow solutions based on business requirements.
3. Perform analysis, design, and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements.
4. Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product.
5. Customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs.
6. Develop integrations between ServiceNow and other systems, ensuring seamless data flow and process automation.
7. Design and implement ServiceNow UI policies, data policies, and access controls to ensure data integrity and security.
8. Troubleshoot variety of complex software problems
9. Provide timely status updates and proactive communications on issues to the stakeholders.
10. Able to interface with internal and external stake holders regarding ServiceNow platform/software issues.
11. Contribute as part of teams put together to meet overall organization initiatives/objectives.
12. Have the ability and willingness to acquire in-depth understanding of domain and Business Process (beyond software) and apply that knowledge to develop solutions and to deliver enhancements/ fixes for customer requirements.
13. Collaborate with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions.
14. Provide technical guidance and mentorship to junior developers, assisting them in their professional growth and development.
15. Stay up to date with the latest ServiceNow features, functionalities, and best practices, and propose innovative solutions to improve the platform
