Client Services Manager

1 month ago


mumbai, India Greenroom Now Full time
Greenroom:
Greenroom is an award winning social media agency based in Bangalore and Mumbai. We are one of the top 5 in the country in influencer marketing. We work with some of the largest consumer clients in the country and have executed more than 250 successful campaigns until now. We believe we have a USP in being able to combine data, strategy and creativity in our campaigns and have been able to produce great results in this domain because of this unique ability.
Responsibilities :
Lead the sales and servicing team
Responsible for achieving set revenue annual targets
Service existing clients and increase business from the respective agencies and clients vis-a-vis: pitching interesting ideas and solutions to brands on a constant basis to suggest new ways and means to use social media, influencers and branded content
Network with and build relationships with clients and agencies
On board new clients and be a part of creative pitches
Conceptualise innovative influencer and content marketing ideas to expand scope
Have a thorough understanding of the social, content, influencer, digital marketing space
Learn and develop best practices for social media marketing
Build processes and templates to ensure high-quality campaigns
Meet with clients regularly and respond to client queries on a regular basis
Stay up to date with market, industry and domain developments
Contribute to the organisation's knowledge repository
Work in line with the organisational value set
Expected competencies
Good problem solving skills in an ambiguous and unstructured environment
People management
Excellent attention to detail and deep understanding of the online content space
Strong written and oral communication skills
Ability to multi task and handle multiple projects at the same time
Preferred Qualifications
Digital agency experience is a must.

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