Sr. Product Manager

6 days ago

Delhi, India Mindbody Full time
We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70, fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30, fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before. Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. Much of our team comes from non-traditional computing backgrounds; we know that by bringing together a diverse set of voices we’ll be able to build a better product, and a better company. So, join the team, and let’s see what we can accomplish together

About the right team member

3-7 years of real product experienceNice if they have CRM experience and knowledge of the landscape:Technical: SMS and email compliance and deliverability, send time optimization, customer segment mgmtUX: email editors, campaign management tools and reporting, customer segmentation toolsCould see a hungry, early career person coming from a business like BirdEyeDemonstrates strong technical, product analytics, and UX acumenSkew more B2B background. Nice to have experience with workflow-heavy toolsShould be excited to grow as an IC regardless of level, as there is not a clear path to ppl manager in near term

About the role

Works directly with direct reports to drive product development from conceptualization through launch - creating actionable plans, work streams, tactics and deliver on those in support of business KPI’sProduct manager for one or more product development teamsFormulates complex business plans, analyzes the current competitive landscape, focuses on ROI and puts together a strategic product roadmap and pitch to the senior leaders in the companyManages the product roadmap for your strategic area, setting expectations with all relevant stakeholdersCan operate under limited supervision is provided as this individual can operate, drive results, and set priorities independentlyWorks with product marketing, design, engineering, project management, etc. to successfully deliver products to marketLeverages data/analytics to make tactical and strategic product decisionsDemonstrate favorable results through leadership and influencing multiple individuals and groupsCultivates a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experienceIdentifies unmet market needs that leverage MINDBODY technologies, strengths and market leadershipProduces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunitiesStrives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experienceBuilds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”Controls scope of large projectsRemoves business related roadblocks to ensure success product delivery on time and within scope • Gathers customer feedback to determine future iterations; Compares planned success metrics to actuals and ladders up product performanceWorks closely with product marketing, sales, and marketing teams to build go-to-market plans as well as pricing, sales, and marketing strategyIs focused on creating the best possible user experience while also managing ROIAll other duties as assigned

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