Area Manager
4 weeks ago
JOB DESCRIPTION
A Position Overview
Position Title
Area Manager – CSC Relationship
Department
CSC - Partnership Distribution
Level/Band
Assistant Manager
Grade
304
Role Summary
Manages the team of 10-12 Relationship Managers Relationship management with CSC State Head, District Managers (DMs), and Insurance SPOC of CSC in the state/region. Influence CSC State Head & District Managers (DMs) for majority wallet share in the district. Ensures VLE & RM productivity is as per Business plan Ensure issuance of policies withing TAT by resolving all pending. Provide MIS support to the State Head, DMs and Insurance SPOC.B Organizational Relationships
Reports To
Cluster Area Manager
Supervises
Relationship Manager – CSC Relationship
C Job Dimensions
Geographic Area Covered
20-25 districts in the same and neighboring states Partner VLE geography, depending on Partner/s Zonal definition defined basis geographyInternal Stakeholders
Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR
External
External Channel Partners-CSC
D Key Result Areas
Organization Process
Key Contributions
Sales
Drive wallet Share in the allotted districts Build relationship with VLEs, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity Capability of Self Lead Generation. Working jointly with the Area Manager on Business plans Driving and motivating the VLE & DMs and providing support for logging in applications sourced Prospect and meet customers within and outside the allotted VLE geography as when requiredRelationship Management
Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region Influence CSC State Head and DMs for majority wallet share in the district Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC Provide all possible support to CSC as a face of parent company Effectively execute all Marketing activities Ensuring timely issuance of policies with resolving all pending etc. Assist partner through training scheduling and customer serviceEnsure Compliance
Ensure compliance to internal sales process & other compliance standards Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamMIS
Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement. Adhering to the TALIC code of conduct.E Skills Required
Technical
InsuranceBFSI Background Good knowledge of MS Excel Understanding of Prospecting and Sales Customer Service - Problem Solving skillsBehavioral
Essential
Desired
Interpersonal skills
*
Communication skills
*
Creative thinking skills
*
Supervising/Leadership skills
*
Teamwork Skills
*
Influencing skills
*
Relationship Building skills
*
Decision making skills
*
Languages known
Local language, Hindi
English
F Incumbent Characteristics
Essential
Qualification
Graduate/PG
Experience
2-4 years in Sales from Insurance/BFSI Industry
Age
Within limits of the organization
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