Area Manager

1 week ago


India Tata AIA Life Insurance Full time

JOB DESCRIPTION

A Position Overview

Position Title

Area Manager – CSC Relationship

Department

CSC - Partnership Distribution

Level/Band

Assistant Manager

Grade

304

Role Summary

Manages the team of 10-12 Relationship Managers Relationship management with CSC State Head, District Managers (DMs), and Insurance SPOC of CSC in the state/region. Influence CSC State Head & District Managers (DMs) for majority wallet share in the district. Ensures VLE & RM productivity is as per Business plan Ensure issuance of policies withing TAT by resolving all pending. Provide MIS support to the State Head, DMs and Insurance SPOC.

B Organizational Relationships

Reports To

Cluster Area Manager

Supervises

Relationship Manager – CSC Relationship

C Job Dimensions

Geographic Area Covered

20-25 districts in the same and neighboring states Partner VLE geography, depending on Partner/s Zonal definition defined basis geography

Internal Stakeholders

Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR

External

External Channel Partners-CSC

D Key Result Areas

Organization Process

Key Contributions

Sales

Drive wallet Share in the allotted districts Build relationship with VLEs, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity Capability of Self Lead Generation. Working jointly with the Area Manager on Business plans Driving and motivating the VLE & DMs and providing support for logging in applications sourced Prospect and meet customers within and outside the allotted VLE geography as when required

Relationship Management

Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region Influence CSC State Head and DMs for majority wallet share in the district Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC Provide all possible support to CSC as a face of parent company Effectively execute all Marketing activities Ensuring timely issuance of policies with resolving all pending etc. Assist partner through training scheduling and customer service

Ensure Compliance

Ensure compliance to internal sales process & other compliance standards Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS

Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement. Adhering to the TALIC code of conduct.

E Skills Required

Technical

InsuranceBFSI Background Good knowledge of MS Excel Understanding of Prospecting and Sales Customer Service - Problem Solving skills

Behavioral

Essential

Desired

Interpersonal skills

*

Communication skills

*

Creative thinking skills

*

Supervising/Leadership skills

*

Teamwork Skills

*

Influencing skills

*

Relationship Building skills

*

Decision making skills

*

Languages known

Local language, Hindi

English

F Incumbent Characteristics

Essential

Qualification

Graduate/PG

Experience

2-4 years in Sales from Insurance/BFSI Industry

Age

Within limits of the organization


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