Quality Analyst
3 days ago
Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process improvement initiatives to drive customer satisfaction CSAT, NPS and FCR.Qualification required: -Graduate in any streamMinimum 1-3 years of exp as a quality analyst in an international voice process.
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Quality Analyst
1 day ago
Kanpur, India Lepide Full timeQuality AnalystPosition Summary:We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance.Desired Candidate...
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Quality Analyst
14 hours ago
Kanpur, India Lepide Full timeQuality AnalystPosition Summary:We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance.Desired Candidate...
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Quality Analyst
2 days ago
Kanpur, India TP Full timeKey Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...
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Quality Analyst
3 weeks ago
Kanpur, India Gamemano Full timeWe are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have expertise in tools like Postman, Jmeter, and Playright, with a minimum of 1 years of experience in manual testing and automation testing. Responsibilities:Conduct...
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Quality Analyst/Speech analytics
7 days ago
Kanpur, India R Systems Full timeJob Title: Quality Analyst/Speech AnalystLocation: Noida, Uttar PradeshRole Overview:We are looking for a Speech Analyst to analyze speech and language data, improve communication systems, and support speech recognition technologies.Key Responsibilities:Analyze speech data to identify patterns and insights.Use speech analytics tools and software for...
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Quality assurance analyst
6 days ago
Kanpur, India RightSquad Solutions Full timeJob Description – Quality Analyst (Radiology QA Specialist) Department: Clinical Operations / Quality Location: Remote / On-site (as required) Reports To: Quality Manager / Clinical Director Position Overview We are seeking a highly skilled Quality Analyst (Radiology QA Specialist) to work closely with our team of radiologists to ensure continuous...
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Quality Analyst
5 days ago
kanpur, India Esferasoft Solutions Pvt Ltd. Full time*Location: Mohali. Looking for the candidates who can work in office.*Are you passionate about delivering top-quality software experiences? Join our fast-paced and dynamic Agile team as a QA Tester and play a key role in ensuring excellence across our products and services.Key Responsibilities:Perform manual testing for web and mobile applications - ensuring...
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Quality Assurance Specialist
1 day ago
Kanpur, India Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Quality Assurance Specialist
14 hours ago
Kanpur, India Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Data Analyst
2 weeks ago
Kanpur, India JiBe ERP Full timePositionData AnalystAbout JibeJiBe is the leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of...