International Packaging

4 weeks ago

Kolkata, India Holiday Hub Full time

We are looking for a dynamic and experienced International Tour Operator – Europe Specialist to plan, design, and manage tailor-made and group travel itineraries to European destinations. The ideal candidate will have strong destination knowledge, supplier connections, and an eye for creating unique travel experiences across popular and offbeat parts of Europe.

Key Responsibilities:

  • Design and develop customized travel itineraries
     for individuals, families, and groups traveling to Europe (Schengen zone and beyond).
  • Manage 
    end-to-end tour operations
    , including bookings, confirmations, vendor coordination, and documentation.
  • Stay updated with 
    visa requirements, seasonal travel trends, local festivals
    , and experiences across Europe.
  • Provide accurate costing, quotations, and detailed travel plans to the sales team or clients directly.
  • Offer 
    pre-departure assistance
    , including travel checklists, foreign exchange, insurance, and destination briefings.
  • Handle changes, or emergencies, ensuring 
    high customer satisfaction
    .
  • Work closely with marketing and sales to 
    promote European packages
    , deals, and special tours (e.g., summer breaks, Christmas markets, Euro rail journeys).
  • Maintain up-to-date knowledge on 
    flight connections, Eurail passes, Schengen visa policies
    , and travel insurance norms.
  • Ensure compliance with internal SOPs and quality standards.

Requirements:

  • Graduate in 
    Travel & Tourism
    , 
    Hospitality
    , or related field.
  • 2–5 years of experience in 
    international tour operations
    , specifically handling 
    Europe
    .
  • Strong destination knowledge of countries such as France, Italy, Switzerland, Germany, Austria, Spain, Netherlands, etc.
  • Excellent coordination, negotiation, and itinerary-building skills.
  • Familiarity with 
    GDS systems
     (Amadeus, Galileo), MS Office, and travel CRMs.
  • Strong verbal and written communication skills.
  • Flexibility to work across time zones and handle high-pressure situations during peak seasons.

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