Head of Operations

4 weeks ago


mumbai, India Paradise Placement Consultancy Full time

Responsibilities

:

- Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.

- Vendor management.

- Able to build and manage teams for important functions like account opening, payin payout stock and funds, DP account, customer modification, RMS etc.

- Responsible for customer support and seamless experience in a stock broking business.

- Ensure process oriented, TAT driven customer support as per defined SOP.

- Mentor and monitor team to ensure high level of accuracy and timely execution.

- Coordinate with IT and Sales team for development of online customer support process and Process automations.

- Handling regulatory audits of SEBI, Exchanges, etc. 

Candidate Requirement

CA/ MBA Finance from good institute

10 - 15 years of Experience in stock broking operations

Knowledge of back office software like LD and CDSL

Well verse with DKYC process and other broking norms

Key Skills :

Account Opening Payin Payout Stock And Funds Dp Account Customer Modification Rms Tat

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