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IBM Sterling File gateway Admin

2 months ago

uttar pradesh, India HCLTech Full time
IBM Sterling File gateway Admin
Noida
8+ Years
Job description:
Experience in financial domain as an application Support Analyst / Middleware Administrator and expertise in supporting MW tools like, IBM Sterling File gateway, Application Server, monitoring tools.
Expertise in product installation, in-place upgrade /data migration for MW products.
Expertise in SFG, IBM Sterling File Gateway setup.
Expertise at analyzing and solving performance issues in sterling integrator like Out of memory, high CPU usage, database blocking issues and sterling integrator performance tuning.
Involved in the Incident calls and recovery sessions for the Critical Production incidents.
Experience in new trading partner on-boarding.
Experience in troubleshooting protocol and database (Oracle, MySQL, MSSQL, DB2) issues in Application.
Creating New Control M jobs for Application requirements to pull files from remote server.
Involved in the vendor coordination for the issues involving external members, incidents which requires vendor support.
Remediation of the vulnerabilities, pen test observations identified for the Middleware ports.
Representation of team for the weekly CAB, Compliance meetings.
Involved in imparting training & knowledge sharing sessions for the team member.
Work in a 24X7 production support.
Experience in Application server administration in clustered/ high available production environment.
Experience understanding on Network Proxies and Firewalls concepts.
Part of ITIL Process management, experience such as Incident Management, Problem Management, Change Management and Service Continuity/Availability Management
Good exposure to Incident ticket, problem, change, Release management processes.
Experience in providing L2/L3 level support including debugging complicated production issues, meeting defined SLA and performance indicators.
Good exposure in Critical production issues, verification of application releases as part of Operational Acceptance.
Enabling the team in handling escalated issues / SEV / priority issues.