Sr. Manager

Looking for a Workplace That Inspires You? Welcome to KC Overseas At KC Overseas Education, we don’t just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 850+ professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com . Our mission is to empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong At KC Overseas Education, we believe work should be more than just a job—it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education—and you can be a part of it. Why work with us? Work-Life Balance – We value productivity and well-being equally. Global Exposure – International travel and exposure to diverse markets Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential Recognition & Rewards – A culture that values and rewards hard work Continuous Learning – Upskilling and development opportunities at every step Supportive Culture – Work in an encouraging, trust-driven environment Stability & Security – A long-term career with a leading industry player Competitive Compensation – Because great work deserves great rewards Join us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish. Be a part of KC Overseas—apply nowHere’s a short video to give you an overview of who we are and what we do: Job Overview: The Sr. Manager – Operations & Sales, Europe, will be directly accountable for scaling student recruitment by educating, engaging, and encouraging channel partners to drive high-volume applications and recruitment growth for European universities. The primary responsibility of this role will be to execute in-person engagement strategies that strengthen channel partner relationships and maximise their student recruitment performance.​ Key Responsibilities Develop and execute strategic sales plans to achieve and exceed regional enrolment and conversion targets. Analyse market trends, partner performance, and competitor activity to identify new growth opportunities. Collaborate with internal stakeholders to introduce high-demand universities and programs aligned with market potential. Conduct frequent meetings, trainings, and performance reviews with partner agencies to identify opportunities, resolve bottlenecks, and drive consistent application generation. Ensure that channel partners have the resources, information, and motivation to prioritise European university admissions. Launch and manage incentive and recognition programs to boost partner performance and loyalty. Establish robust feedback and escalation channels to quickly resolve partner challenges and maintain smooth operations. Lead and oversee the complete application processing lifecycle from channel partners, ensuring accuracy, compliance, and timely updates. Analyse and report on partner-driven sales funnel metrics—enquiries, applications, offers, deposits, and enrolments—delivering actionable recommendations for continuous improvement. Implement robust monitoring systems to analyse offer-to-deposit and deposit-to-enrolment ratios, identifying key improvement areas. Present comprehensive Monthly Business Reviews (MBR) and MIS reports to the BU Head and Leadership Team, highlighting key insights and actionable plans. Collaborate with internal teams to provide channel partners with the latest offerings and updates related to European higher education. Act as a Subject Matter Expert (SME) for the assigned region or product vertical, providing guidance and process training to internal teams. Lead, mentor, and motivate a high-performing team across multiple locations. Define KRAs and performance metrics aligned with organizational objectives. Drive performance reviews, identify training needs, and ensure continuous capability building. Oversee onboarding and development of new hires, ensuring alignment with organizational culture and goals. Foster a culture of ownership, collaboration, and innovation within the team. Ensure high-quality output through streamlined processes, audit checks, and continuous improvement initiatives. Drive efficiency in turnaround time, quality of documentation, and communication across stakeholders. Identify, address and resolve process bottlenecks to minimize revenue leakage and improve operational performance. Review team processes periodically to identify automation or optimization opportunities and ensure effective implementation. 12+ years of experience in Operations and Sales, preferably in the education, edtech, or services industry. Minimum 5 years of experience in team management and stakeholder engagement. Excellent interpersonal, communication, and negotiation skills relevant for agency partners and external stakeholders.​ Graduate in any discipline; MBA or equivalent qualification preferred. Strong business acumen with analytical and strategic thinking. High proficiency in reporting, data analysis, and performance management systems. Commitment to process excellence and continuous learning.