Centro Hotels | Front Office Executive
9 hours ago
Pune, India
About Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels, offering unique amenities and a design-led environment. Our commitment to sustainability, continuous innovation, and heartfelt service is reflected in every aspect of our operations, making each guest’s stay memorable and delightful.
Job Overview:We are seeking a friendly, professional, and detail-oriented Front Office Executive to be the welcoming face of Centro Hotels. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to handle guest interactions with efficiency and warmth. As a Front Office Executive, you will be the first point of contact for our guests, ensuring a seamless check-in/check-out process and providing exceptional service throughout their stay.
Key Responsibilities:•
Guest Reception & Check-In/Out:• Welcome guests with a warm and friendly demeanor, ensuring a smooth and efficient check-in process.• Handle check-out procedures accurately, ensuring all guest accounts are settled promptly.• Assist guests with any inquiries, requests, or concerns during their stay, ensuring they have a comfortable and enjoyable experience.• Manage room assignments and coordinate with housekeeping to ensure rooms are ready for arriving guests.
Reservation Management:• Handle reservations, cancellations, and modifications, ensuring all information is accurately recorded in the hotel management system.• Coordinate with the sales team to accommodate group bookings and special requests.• Maintain up-to-date knowledge of room availability, rates, and special offers to maximize occupancy and revenue.
Customer Service Excellence:• Provide personalized service to guests, anticipating their needs and going above and beyond to ensure satisfaction.• Handle guest complaints and resolve issues in a professional and timely manner, escalating to management when necessary.• Offer information and recommendations about local attractions, dining options, and hotel amenities.• Coordinate guest services, including transportation, luggage assistance, and special arrangements.Administrative Duties:• Maintain accurate guest records, including check-in/check-out details, billing information, and special requests.• Prepare daily reports for management, including occupancy rates, revenue summaries, and guest feedback.• Assist with billing and payment processing, ensuring accuracy and security.• Manage the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies.
Collaboration & Communication:• Work closely with housekeeping, maintenance, and other departments to ensure seamless operations and exceptional guest experiences.• Communicate guest preferences, special requests, and feedback to relevant teams to enhance service delivery.• Participate in daily briefings and team meetings to stay informed of hotel operations and events.
Health & Safety Compliance:• Ensure the front office operates in compliance with all health, safety, and security policies.• Monitor the safety and security of the hotel premises, reporting any suspicious activity or safety concerns to management.
Qualifications:• Bachelor’s degree or diploma in hospitality management, business administration, or a related field.• Proven experience as a Front Office Executive, Receptionist, or in a similar customer-facing role in the hospitality industry.• Excellent communication and interpersonal skills, with a strong focus on guest service.• Proficiency in hotel management software and MS Office applications.• Ability to work independently and as part of a team in a fast-paced environment.• Strong problem-solving skills and the ability to remain calm under pressure.• Flexibility to work various shifts, including evenings, weekends, and holidays.
What We Offer:• Competitive salary and benefits package.• Opportunities for career growth and professional development within SARC Hospitality.• A dynamic and inclusive work environment.• Employee discounts on dining and events at Chirp and Bloom.• The chance to be part of a team that is redefining hospitality standards in India.
-
Centro Hotels | Front Office Executive
10 hours ago
pune, India Centro Hotels Full timeJob description Front Office Executive – Centro Hotels Location: Pune, India About Us: Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals...
-
Centro Hotels | Front Office Executive
2 days ago
pune, India Centro Hotels Full timeJob descriptionFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end...
-
Centro Hotels | Front Office Executive | pune
3 weeks ago
pune, India Centro Hotels Full timeFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels, offering...
-
Centro Hotels | Executive Chef | pune
3 weeks ago
pune, India Centro Hotels Full timeJob Description: Executive Chef Position: Executive ChefLocation: Centro Hotels – Pune, IndiaReports To: General Manager / Hotel ManagerDepartment: Food & Beverage (F&B)Overview: Centro Hotels, part of SARC Hospitality, is seeking a visionary and experienced Executive Chef to lead culinary operations across our flagship boutique hotel and...
-
Front office executive
12 hours ago
Pune, India Centro Hotels Full timeJob descriptionFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end...
-
Centro Hotels | Executive Chef | pune
3 weeks ago
pune, India Centro Hotels Full timeJob Description: Executive Chef Position: Executive Chef Location: Centro Hotels – Pune, India Reports To: General Manager / Hotel Manager Department: Food & Beverage (F&B) Overview: Centro Hotels, part of SARC Hospitality, is seeking a visionary and experienced Executive Chef to lead culinary operations across our flagship boutique hotel and...
-
Centro Hotels | Executive Chef | pune
3 weeks ago
pune, India Centro Hotels Full timeJob Description: Executive ChefPosition: Executive ChefLocation: Centro Hotels – Pune, IndiaReports To: General Manager / Hotel ManagerDepartment: Food & Beverage (F&B)Overview:Centro Hotels, part of SARC Hospitality, is seeking a visionary and experienced Executive Chef to lead culinary operations across our flagship boutique hotel and associated dining...
-
Front Office Executive
4 months ago
Pune, India Centro Hotels Full timeFront Office Executive – Centro HotelsLocation:Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels, offering...
-
Front Office Executive
3 weeks ago
Pune, India Centro Hotels Full timeFront Office Executive – Centro Hotels Location: Pune, India About Us: Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end...
-
Front Office Executive
4 months ago
Pune, India Centro Hotels Full timeFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels, offering...
-
Front Office Executive
4 months ago
Pune, India Centro Hotels Full timeFront Office Executive – Centro Hotels Location: Pune, India About Us: Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels,...
-
Front Office Executive
4 months ago
Pune, India Centro Hotels Full timeFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end hotels, offering...
-
Front Office Executive
2 days ago
Pune, India Centro Hotels Full timeJob descriptionFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end...
-
Front Office Executive
12 hours ago
Pune, India Centro Hotels Full timeJob description Front Office Executive – Centro Hotels Location: Pune, India About Us: Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals...
-
Front Office Executive
1 day ago
Pune, India Centro Hotels Full timeJob descriptionFront Office Executive – Centro HotelsLocation: Pune, IndiaAbout Us:Centro Hotels, the flagship brand of SARC Hospitality, established by Chaitanya and Aishwarya Adgaonkar, is a boutique hotel crafted for the modern traveler. Located in the bustling heart of Pune, Centro combines affordability with a guest experience that rivals higher-end...
-
Front Office Hospitality Ambassador
3 weeks ago
Pune, Maharashtra, India Centro Hotels Full timeJob SummaryWe are seeking a Front Office Executive to provide exceptional guest experiences at Centro Hotels in Pune, India. This role involves ensuring seamless check-in/check-out processes, handling reservations and cancellations, and providing personalized service to guests.
-
pune, India Centro Hotels Full timeHR Associate – Centro Hotels Location: Pune, IndiaReporting to: HR ExecutiveAbout UsCentro, a dynamic hospitality startup founded by siblings Chaitanya and Aishwarya Adgaonkar, is redefining mid-market hospitality with human-centered design, tech-forward solutions, and a commitment to sustainability. Our offerings, including Chirp Café and Bloom Event...
-
pune, India Centro Hotels Full timeAssistant Housekeeping Manager – Centro Hotels Location: Pune, India About Us: Centro is a dynamic hotel startup redefining the mid-market hospitality segment in India. Co-founded by siblings Chaitanya and Aishwarya Adgaonkar, the flagship hotel is located in Pune. Built on the principles of human-centered design, continuous innovation, and tech-forward...
-
pune, India Centro Hotels Full timeAssistant Housekeeping Manager – Centro HotelsLocation: Pune, IndiaAbout Us:Centro is a dynamic hotel startup redefining the mid-market hospitality segment in India. Co-founded by siblings Chaitanya and Aishwarya Adgaonkar, the flagship hotel is located in Pune. Built on the principles of human-centered design, continuous innovation, and tech-forward...
-
Centro Hotels | Human Resources Manager | pune
4 weeks ago
pune, India Centro Hotels Full timeHR Manager – Centro Hotels Location: Pune, India About Us: Centro is a dynamic hotel startup redefining the mid-market hospitality segment in India. Co-founded by siblings Chaitanya and Aishwarya Adgaonkar, Centro is built on the principles of human-centered design, continuous innovation, and tech-forward thinking. With offerings like Chirp, a...
