Centro Hotels | Human Resources Manager | pune
4 days ago
HR Manager – Centro Hotels
Location: Pune, India
About Us: Centro is a dynamic hotel startup redefining the mid-market hospitality segment in India. Co-founded by siblings Chaitanya and Aishwarya Adgaonkar, Centro is built on the principles of human-centered design, continuous innovation, and tech-forward thinking.
With offerings like Chirp, a plant-forward café and co-working space, and Bloom, a rooftop event space, Centro delivers thoughtful hospitality that caters to the modern traveler. We are looking for a passionate and experienced HR Manager to help shape and grow our team while fostering a positive and productive workplace culture.
Job Overview: As HR Manager , you will oversee all aspects of human resources, from recruitment and training to employee relations, compliance, and payroll. You will play a critical role in developing strategies to enhance employee engagement, streamline HR processes, and ensure alignment with Centro’s values.
This role is dynamic and fast-paced, requiring adaptability, attention to detail, and strong interpersonal skills. You will work closely with leadership to cultivate a supportive work environment that empowers employees and drives organizational success.
Key Responsibilities: Recruitment & Staffing: Lead the end-to-end recruitment process, from sourcing candidates to onboarding new hires, ensuring a seamless experience for candidates and teams.
Collaborate with department heads to understand staffing needs and develop targeted recruitment strategies tailored to the hospitality industry.
Build and maintain a strong talent pipeline for key positions to support future growth.
Training & Development: Design and implement training programs that enhance technical and soft skills, ensuring alignment with Centro’s standards.
Partner with department leaders to identify training needs and deliver workshops that address specific goals.
Evaluate training effectiveness and refine programs for continuous improvement.
Employee Relations & Engagement: Act as the primary point of contact for employee concerns, fostering open communication and a culture of respect.
Lead initiatives to improve employee engagement, retention, and satisfaction through creative and meaningful programs.
Provide guidance to managers and employees on HR policies and best practices.
Attendance & Leave Management: Oversee attendance tracking systems, ensuring accuracy in records of employee work hours and leaves.
Manage leave requests, coordinating with department heads to maintain optimal staffing levels.
Ensure compliance with company policies and labor laws regarding leave management.
Payroll Processing: Manage payroll processing, ensuring timely and accurate salary payments, bonuses, and deductions.
Collaborate with the finance team to address discrepancies and maintain compliance with payroll regulations.
Use HR software and Excel to streamline payroll processes and ensure precision.
Performance Management: Oversee performance evaluations, ensuring timely feedback and alignment with employee development goals.
Partner with department heads to set clear performance objectives and provide coaching support.
Develop recognition programs to celebrate achievements and encourage high performance.
Compliance & Policies: Ensure compliance with labor laws, health and safety standards, and other regulations.
Regularly review and update HR policies to reflect legal requirements and industry best practices.
Maintain secure and up-to-date employee records and documentation.
Workplace Culture & Retention: Build and maintain a positive and inclusive workplace culture that reflects Centro’s values.
Lead diversity and inclusion efforts, ensuring all employees feel welcomed and valued.
Develop retention strategies to reduce turnover and enhance job satisfaction.
Qualifications: Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
Proven experience as an HR Manager or senior HR professional, ideally within the hospitality sector.
Strong skills in recruitment, training, and employee relations, with a focus on creating a positive work environment.
Proficiency in Microsoft Excel, HR software, and other tools for efficient HR management.
Exceptional attention to detail and accuracy in payroll and compliance tasks.
Empathy and excellent interpersonal skills to address employee concerns effectively.
Ability to thrive in a fast-paced, dynamic environment and handle high-pressure situations with poise.
Comprehensive knowledge of labor laws and compliance requirements.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
What We Offer: Startup Benefits: Join a growing brand where your ideas have an impact, and innovation is encouraged.
Career Growth Opportunities: Work in a dynamic environment with ample opportunities for professional development.
Collaborative Culture: Be part of a supportive team that values creativity, teamwork, and continuous improvement.
Competitive Compensation: Enjoy a competitive salary and benefits package.
Perks: Employee discounts on dining and events at Chirp, Bloom, and Centro Hotels.
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