Sales Manager

4 weeks ago

vapi, India White Force Full time

Job Description:

Demand GenerationGenerate demand through multi-product and multi-channel sales methodology with an aim to be leader in affordable segment Driving business through acquiring new customers in the allocated region with focus to improve the affordable reachNurturing the relationship with all sourcing partners - Connectors, Referral Partners and I BankEnhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and InsuranceExpanding the market reach by organizing regular promotional activities in collaboration with marketing teamUtilizing digital platforms like GoDirect to increase the inflow of customersCreating and maintaining relationship with builders, property dealers, CAs and all kinds of probable sourcing partners by paying regular visitsEstablishes, develops and maintains business relationships with current customers and prospective customers in the assigned market segment to generate new business for the organization’s products/servicesBuilding deeper connections in the market to be updated about latest trends in mortgage industry Fulfillment processFulfill the customer needs with speed & agility Ensuring high levels of engagement for effective pre & post customer service.Responsible for login through i360 app, field investigation, initiating legal & technical, docket filling and LAN generationEffective use of digital apps like i360, go Direct, ileadsquare, dista app and all other upcoming digital portals/mediums for smooth processing of filesMeets the customer needs with agility and speed by ensuring smooth process from onboarding to disbursementResponsible for flawless login to reduce rework and ensure FTRKeep updated on product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas Portfolio ManagementDrive lend to collect through proactive and effective portfolio monitoring Complete control of NPA and Collections / overdue cases sourced and their overall reduction to minimal.Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile Liaisons with legal, technical, collection, FI and RCU vendorsStrong focus on post onboarding services, customer retention and audit managementEnsures adherence to credit compliance and risk frameworks Governance Measures Ensures legal and technical norms are met as per guidelines and are adhered to as per collateral policy of the regionOverall portfolio healthNPS score for the branchManagement of local notices Key competenciesTechnical competencies Understanding of mortgage related products and credit policiesRegulatory, legal and compliance Knowledge relating to the mortgage industryThorough understanding of market landscape and competitors in the regionExpertise in understanding the business numbers, able to understand the concept of VNB and SPLB points Behavioral competencies Selling and negotiation skillsAbility to plan and prioritizeExcellent relationship management skillsAbility to collaborate with Solution oriented mindsetGood articulation and communication skills Role SpecificationsYears of experience: 1 years +Education Qualification: GraduationLanguages known (if required):Location:Preferred Industry exposure: Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked atTeam management experience required (Yes/No): NoReporting to: Territory Business ManagerDirect reportees: NAFor Internal Use onlyAge (internal use only): up to 32 yearsCompensation (internal use only):)Reporting Manager Name:Reporting Manager Designation: Territory Business ManagerIndustry preferred: MortgageMain Group:Department:Minimum territory disbursement in crores:Minimum logins of the territory:Competitor firms to be targeted for hiring:

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