Servicenow developer

2 days ago


Dombivli, India Tata Consultancy Services Full time

Role: Service Now Developer Experience: 6-8yrs Location: Pan India Job Description Good knowledge on different Service Now modules like Incident, Problem, Change, Asset Management, Service Management, CMDB, Service Portal , Workspaces etc Ability to both configure and demonstrate solutions in the Service Now platform Experience in Service Now Mobile App development and configurations. Virtual Agent, NLU, AI Search, Performance Analytics in depth knowledge. Hands on in Workspaces customization – Service Operation Workspace, Asset Workspace Implementation experience in writing test cases in Automated Tested Framework Understanding of client side and server-side scripting - business rules, script actions, script includes, UI pages, UI macro, etc. Flow Designer configuration, report development, integration components Should have good understanding of Data Sources, Import sets and Transform maps. Understand the Service Level Agreement for support environment. Good to have external tools integration done with Service Now using web services (SOAP, REST) and e-bonding Good Knowledge of ITIL Framework along with processes. Ability to suggest new approaches for the implementation of new module. In depth knowledge of servicenow to find Product level bugs post upgrade. Ability to implement end to end module using service now components Should have workspaces customisation experience


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