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Boutique Manager

2 months ago

Ibrahim Bagh Lines, India Aulerth Full time
Start date: asap Company Overview: At Aulerth, we believe that "Change" is Precious. Our goal is to inspire a shift in the perception of preciousness—moving away from materials that harm the planet and towards a focus on excellence in design & craftsmanship. In collaboration with leading designers, our jewelry is meticulously crafted by the finest artisans using recycled metals and engineered for lifetime durability. Beyond the use of low-footprint materials, Aulerth offers circular ownership models: you can choose to Own (with a lifetime option to exchange), or opt for The Loop (wear for 2 weeks and return). Job Overview: As a Boutique Manager at Aulerth, you will be responsible for overseeing all aspects of the store's operations, ensuring exceptional customer service, achieving sales targets, and promoting Aulerth's brand values. You will lead a team dedicated to delivering a luxury retail experience, with a strong focus on client relationships, product knowledge, and creating an inviting store environment. Additionally, the Boutique Manager will play a key role in expanding Aulerth's presence in the region by fostering meaningful relationships with clients, partners, and third parties.KRAs: The specific responsibilities would include. Sales & Client Experience:
- Drive sales by creating a welcoming and personalized shopping experience.
- Maintain knowledge of Aulerth’s collections, sustainability practices, and brand ethos.
- Ensure the boutique meets or exceeds sales targets and KPIs.
- Manage client relationships, including VIP clients, ensuring they receive personalized service and exclusive event invitations.
- Organize and execute in-store events, including private viewings for select clientele. Store Operations:
- Oversee day-to-day store operations, including inventory management, visual merchandising, and adherence to company standards.
- Ensure accurate stock levels and timely replenishment of products.
- Monitor and manage the store's performance reports, tracking footfalls, conversions and sales. Business Development:
- Expand Aulerth’s presence in the region by helping the brand build meaningful relationships with local clients, partners, and third-party platforms.
- Leverage personal and professional networks to identify and pursue new business opportunities.
- Collaborate with key partners to enhance brand visibility and drive foot traffic to the store. Marketing & Collaboration:
- Collaborate with the marketing team to implement in-store promotions and client outreach initiatives.
- Assist with the implementation outreach activites, offering special experiences to loyal customers or those interested in specific designs.
- Support partnerships with third-party platforms, ensuring the brand’s discount policies are clearly communicated to the team. Key Qualifications:
- Proven experience as a Boutique Manager or in a similar retail management role, preferably in luxury fashion.
- Demonstrated ability to expand business in a region, with a strong focus on building partnerships and fostering relationships.
- Strong leadership skills with the ability to manage, train, and motivate a team.
- Excellent customer service and sales skills, with a focus on building long-term client relationships.
- Knowledge of the luxury fashion industry, sustainability trends, and visual merchandising.
- Strong organizational and problem-solving skills.
- Experience in managing financials, including sales reports, inventory, and budgets.
- Ability to work a flexible schedule, including weekends and holidays, as needed.
- Passion for fashion, sustainability, and customer service excellence. What will the candidate benefit from:
- Remarkably fast-paced growth and unique experience of scaling a unique high-end D2C business in India, via an omnichannel experience
- Starting foothold to build a career in the luxury landscape in India
- Being part of the first team in a pivotal role, and hence contributing significantly to the strategic focus and the culture of the organization
- Personal training and coaching from the Sales Director; Client Services (strongbackground in luxury and art and HNI client service)
- Enhanced visibility to the ecosystem in the D2C start-up ecosystem