Technical Lead-.Net

2 months ago

hyderabad, India Wipro Full time

Role Purpose

The purpose of the role is to support process delivery byensuring daily performance of the Production Specialists, resolvetechnical escalations and develop technical capability within theProduction Specialists. Do Oversee and support process by reviewing daily transactionson performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters byproviding technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolveall client queries Resolve client queries as per the SLA’s defined in thecontract Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends toprevent future problems Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution Ensure all product information and disclosures are given toclients before and after the call/email requests Avoids legal challenges by monitoring compliance with serviceagreements Handle technical escalations through effective diagnosis andtroubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLAand quality requirements If unable to resolve the issues, timely escalate the issues toTA & SES Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteousand professional manner Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messagesappropriate to listeners and situations Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technicalknowledge Collate trainings to be conducted as triage to bridge the skillgaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products forproduction specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with productfeatures, changes and updates Enroll in product specific and any other trainings per clientrequirements/recommendations Identify and document most common problems and recommendappropriate resolutions to the team Update job knowledge by participating in self learningopportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge – Knowledge of assigned process, tools andsystems – Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell. Expert Applies the competency in all situations and is serves as a guide toothers as well. Master Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization. Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and qualitystandards, meeting process level SLAs, Pulse score, Customer feedback,NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance ASP.NET Core

  • Technical Lead

    3 days ago

    hyderabad, India LeoForce India Private Limited Full time

    About Us : Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our...

  • Technical Lead

    3 days ago

    Hyderabad, India LeoForce India Private Limited Full time

    About Us : Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our innovative...

  • Technical Lead

    4 days ago

    Hyderabad, India LeoForce India Private Limited Full time

    About Us : Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our...

  • .NET Lead

    1 month ago

    hyderabad, India Virtusa Full time

    .NET Lead - CREQ187104 Description NET LEadTechnical Skills - Must HaveIn-depth knowledge of .NET infrastructure5+ years of coding experience in .NET Framework, .NET core, MVC, and Entity FrameworkExperience developing web-based applications using HTML, JavaScript, and CSSProficient in using Microsoft SQL Server and OracleSound knowledge of n-Tier...

  • .NET Lead

    2 weeks ago

    Hyderabad, India Virtusa Full time

    .NET Lead - CREQ187103 Description .NET Lead Technical Skills - Must Have In-depth knowledge of .NET infrastructure 9+ years of coding experience in .NET Framework, .NET core, MVC, and Entity Framework Experience developing web-based applications using HTML, JavaScript, and CSS Proficient in using Microsoft SQL Server and Oracle Sound knowledge of...

  • .NET Lead

    2 months ago

    Hyderabad, India Virtusa Full time

    .NET Lead - CREQ187104 Description .NET LEad Technical Skills - Must Have In-depth knowledge of .NET infrastructure 5+ years of coding experience in .NET Framework, .NET core, MVC, and Entity Framework Experience developing web-based applications using HTML, JavaScript, and CSS Proficient in using Microsoft SQL Server and Oracle Sound knowledge of...

  • .NET Lead

    2 weeks ago

    hyderabad, India Virtusa Full time

    .NET Lead - CREQ187103 Description NET LeadTechnical Skills - Must HaveIn-depth knowledge of .NET infrastructure9+ years of coding experience in .NET Framework, .NET core, MVC, and Entity FrameworkExperience developing web-based applications using HTML, JavaScript, and CSSProficient in using Microsoft SQL Server and OracleSound knowledge of n-Tier...

  • .NET Lead

    2 weeks ago

    Hyderabad, India Virtusa Full time

    .NET Lead - CREQ187103 Description .NET Lead Technical Skills - Must Have In-depth knowledge of .NET infrastructure 9+ years of coding experience in .NET Framework, .NET core, MVC, and Entity Framework Experience developing web-based applications using HTML, JavaScript, and CSS Proficient in using Microsoft SQL Server and Oracle Sound knowledge of...

  • .Net Technical Lead

    4 days ago

    Hyderabad/Bangalore/Chennai, India Mouri Tech (P) Ltd Full time

    Job Title: .NET with Blazor Technical Lead/ Technical ArchitectWork Location: HyderabadRequired Skills: .NET Core 6 and higher, C#, Web API, Blazor Server, Telerik UI for Blazor, HTML/CSS/JavaScript, Azure DevOps, Azure Services, ASP.NET, Entity Framework, SQL Server, SwaggerJob Description:- 10+ years of development and architecture experience using .NET...

  • Lead Net Developer

    3 weeks ago

    Hyderabad, India Minfy Full time

    Minfy Tech is seeking a talented and experienced .Net Lead Developer to join our dynamic team in Hyderabad. As a .Net Lead Developer, you will be responsible for leading a team of developers in designing, developing, and maintaining .Net applications. You will play a key role in architecting solutions, providing technical guidance, and ensuring the quality...

  • .Net Technical Lead/Advisor

    3 days ago

    Hyderabad, India Ztek Consulting Inc. Full time

    Job Role : .Net Lead/Advisor. Location : Hyderabad-Onsite. Mode of interview : Video interview. Job Roles/Responsibilities :The Software Developer Advisor is a .Net Technical Lead with highly experienced background as a Full Stack Developer and will be responsible for analysis, design, and leading a team for implementation of existing and new applications....

  • Technical Lead

    2 weeks ago

    Gurgaon/Gurugram/Hyderabad/Pune/Noida, IN Spruce IT Pvt. Ltd. Full time

    We are hiring for the Technical Lead, Dot NET role.JOB Designation : Technical Lead, Dot JOB Location : Pune / Hyderabad / Gurugram, Noida.Mode of Hiring : Contract. Notice Period : Immediate to 20 days. Experience : 8-10 years. Interview Topics : C#, .Net Core, Visual Studio IDE, API, Embedded,Mobile Devices projects exp. Role and Responsibilities :-...

  • Technical Lead

    2 weeks ago

    Gurgaon/Gurugram/Hyderabad/Pune/Noida, India Spruce IT Pvt. Ltd. Full time

    We are hiring for the Technical Lead, Dot NET role.JOB Designation : Technical Lead, Dot JOB Location : Pune / Hyderabad / Gurugram, Noida.Mode of Hiring : Contract. Notice Period : Immediate to 20 days. Experience : 8-10 years. Interview Topics : C#, .Net Core, Visual Studio IDE, API, Embedded,Mobile Devices projects exp. Role and Responsibilities :-...

  • .NET Lead

    2 weeks ago

    Hyderabad, India Virtusa Full time

    .NET Lead - CREQ187103 DescriptionNET LeadTechnical Skills - Must HaveIn-depth knowledge of .NET infrastructure9+ years of coding experience in .NET Framework, .NET core, MVC, and Entity FrameworkExperience developing web-based applications using HTML, JavaScript, and CSSProficient in using Microsoft SQL Server and OracleSound knowledge of n-Tier...

  • Technical Lead

    2 days ago

    Hyderabad, India Acharyaconsulting Services Full time

    Required Skill Set:Responsibilities:- Utilize your expertise in ASP .Net, .Net Core, and SQL Server to design, develop, and maintain robust web and mobile applications.- Demonstrate mastery in handling large schemas and crafting complex queries for optimal performance.- Architect scalable solutions that meet the requirements of web and mobile applications.-...

  • .Net Lead/Advisor.

    2 weeks ago

    hyderabad, India Ztek Consulting Full time

    Job Role : .Net Lead/AdvisorLocation : Hyderabad-OnsiteMode of interview : Video interviewJob Roles/Responsibilities:General SummaryThe Software Developer Advisor is a .Net Technical Lead with highly experienced background as a Full Stack Developer and will be responsible for analysis, design, and leading a team for implementation of existing and new...

  • .Net Angular Lead

    1 month ago

    hyderabad, India Virtusa Full time

    .Net Angular Lead - CREQ183420 Description Degree in computer science or equivalent7+ years of .NET development using Visual Studio4+ years of work experience with HTML, CSS, JavaScript, and Angular developmentExperience with Database Development (SQL)Experience with REST Web ServicesExperience with ORM tools, Entity Framework, etc.Experience with leading...

  • .Net Angular Lead

    2 months ago

    hyderabad, India Virtusa Full time

    .Net Angular Lead - CREQ183419 Description Degree in computer science or equivalent7+ years of .NET development using Visual Studio4+ years of work experience with HTML, CSS, JavaScript, and Angular developmentExperience with Database Development (SQL)Experience with REST Web ServicesExperience with ORM tools, Entity Framework, etc.Experience with leading...

  • .Net Angular Lead

    2 weeks ago

    hyderabad, India Virtusa Full time

    .Net Angular Lead - CREQ183419 Description Degree in computer science or equivalent7+ years of .NET development using Visual Studio4+ years of work experience with HTML, CSS, JavaScript, and Angular developmentExperience with Database Development (SQL)Experience with REST Web ServicesExperience with ORM tools, Entity Framework, etc.Experience with leading...

  • .NET Technical Architect

    1 week ago

    Hyderabad, India ValueMomentum Full time

    Job Title:.NET Technical ArchitectPrimary Skill:Expertise in Visual Studio, C#, ASP.NET, MVC, .NET Core Framework, Oracle and SQL Server & Azure/AWS platformsLocation:HyderabadMode of Work:HybridExperience:12-16 years.About the Job :The successful candidate will perform architecture design and lead all phases of application lifecycle from ideation through...