
Guest Relation Executive
4 weeks ago
We are looking for a warm, professional, and service-driven Guest Relations Executive to ensure exceptional guest experiences at our 5-star resort. You will be responsible for welcoming guests, handling queries and complaints, coordinating with departments, and ensuring a memorable stay.
Key Responsibilities:
- Greet guests on arrival and assist with check-in/check-out
- Handle guest requests and complaints promptly and professionally
- Coordinate with housekeeping, F&B, and front office teams
- Provide personalized service for VIP and repeat guests
- Promote resort services and local attractions
- Maintain guest records and feedback logs
Requirements:
- 1–3 years' experience in guest relations or front office (hospitality preferred)
- Excellent communication and interpersonal skills
- Degree/Diploma in Hotel Management or related field
- Pleasant personality and problem-solving attitude
Salary & Benefits:
- Best Salary in Industry
- Food & Accommodation
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Food provided
Work Location: In person
Speak with the employer
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