Human Resource Operations Specialist

2 weeks ago

Bengaluru, India Randstad Full time

About the Role:

We are seeking a motivated and experienced RPO Operations Specialist to join our

dynamic team in Bangalore. If you're passionate about talent acquisition, excel in a client-

focused environment, and are looking for a hybrid work culture, this role is for you

Key Responsibilities:


• Partner with clients to deliver high-quality RPO (Recruitment Process Outsourcing) or

MSP (Managed Service Provider) solutions.


• Serve as an operational point of contact for client stakeholders, including HR and

department heads.


• Understand client hiring needs and translate them into effective, tailored recruitment

strategies.


• Conduct talent mapping and market research to support strategic hiring plans.

Build and maintain strong relationships with internal teams and client stakeholders.


• Monitor and manage recruitment performance metrics, ensuring service excellence.


• Provide regular updates, insights, and recommendations to stakeholders based on

market trends and data.

What Were Looking For:


• Proven experience in RPO, MSP, Recruitment, or Operations roles.


• Strong stakeholder management and client consulting capabilities.


• Track record of advising clients on customized talent acquisition strategies.


• Ability to collaborate effectively with department heads and HR leaders.


• Prior exposure to talent mapping and market research methodologies.


• Proficient in excel, outlook, calendar management.


• Able to handle employee queries & grievance.


• Employee life cycle management.


• Financial literacy & invoicing .

Knowledge & Skills:


• Deep understanding of RPO/MSP models and operational workflows.


• Strong command of end-to-end recruitment processes.


• Market intelligence and awareness of trends in the talent landscape.


• Proficiency in using ATS/CRM systems and sourcing tools.

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