Oracle Xstore Support
7 days ago
Oracle Xstore Support Professional (L2/L3)Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/KochiReady to work in CST Time zoneWe will consider only Immediate joinersJob Responsibilities:The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with existing integrations including JDA, financial systems, and other products. This position will be troubleshooting application and integration issues, documenting issues and defects. Must be familiar with T-Sql and Python.Required Skills:- Minimum of 3 years experience in a customer/user support role.- Minimum 2 years knowledge of Retail POS systems on Micros Xstore- Knowledge in SQL server 2012 or 2016 and database’s- Knowledge of Xstore functionality, configuration and structure- Strong customer service, verbal and written communication skills required.- Troubleshooting skills required.- Strong interpersonal communication and customer service skills- Ability to quickly learn business applications and apply this knowledge to assist end users.- Proficient in Windows 10 and use of the Internet.- Must have the ability to multi-task and work well in a fast paced team environment.- Must have strong analytical and problem solving skills.- Ability to maintain a friendly, upbeat and positive attitude.Responsibilities:- Agent receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the SLA’s in the ticketing system.- Provides support to corpate and store employees on Xstore, XCenter , and in-house integrations.- Tracks, takes ownership of issues, Resolves issues and promotes end-user satisfaction; tracks activities of technical support specialists to whom tickets were assigned.- Works with Store support, IT helpdesk, and other escalation points to resolve technical issues.- Provides Remote Access Support through various VPN connections.- Provides a high level of customer service in a fast-paced environment with phone calls, emails, and messaging.- Follows up with existing tickets/inquiries, as appropriate.- Accurately classifies and records details of inquiries into a web-based ticketing system.- Effectively manages/prioritizes time to ensure that minimum Service Levels are met and/or exceeded.
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3)Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/KochiReady to work in CST Time zoneWe will consider only Immediate joinersJob Responsibilities:The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3) Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/Kochi Ready to work in CST Time zone We will consider only Immediate joiners Job Responsibilities: The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3) Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/Kochi Ready to work in CST Time zone We will consider only Immediate joiners Job Responsibilities: The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Support
2 days ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3) Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/Kochi Ready to work in CST Time zone We will consider only Immediate joiners Job Responsibilities: The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Engineer
3 weeks ago
Bengaluru, India Tech Mahindra Full timeJob Summary:We are seeking a highly skilled and technically proficient Oracle Xstore POS Developer to join our retail technology team. This role demands deep expertise in Oracle Xstore development, enterprise system integrations, and cloud-native deployment strategies—preferably on AWS. The ideal candidate will be responsible for designing, customizing,...
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Oracle Xstore Engineer
1 week ago
Bengaluru, India Tech Mahindra Full timeJob Summary:We are seeking a highly skilled and technically proficient Oracle Xstore POS Developer to join our retail technology team. This role demands deep expertise in Oracle Xstore development, enterprise system integrations, and cloud-native deployment strategies—preferably on AWS. The ideal candidate will be responsible for designing, customizing,...
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Oracle Xstore Engineer
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeJob Summary: We are seeking a highly skilled and technically proficient Oracle Xstore POS Developer to join our retail technology team. This role demands deep expertise in Oracle Xstore development, enterprise system integrations, and cloud-native deployment strategies—preferably on AWS. The ideal candidate will be responsible for designing, customizing,...
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3)Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/KochiReady to work in CST Time zoneWe will consider only Immediate joinersJob Responsibilities:The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3)Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/KochiReady to work in CST Time zoneWe will consider only Immediate joiners Job Responsibilities:The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
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Oracle Xstore Support
1 week ago
Bengaluru, India Infogain Full timeOracle Xstore Support Professional (L2/L3)Job Location: Bangalore/Pune/Mumbai/Noida/Gurgaon/KochiReady to work in CST Time zoneWe will consider only Immediate joiners Job Responsibilities:The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with...
