Manager - Membership and Community

3 days ago


Noida, Uttar Pradesh, India EC-Council Full time

Position: Manager- Memberships & Community

This role aims to build a strong professional community, enhance member value, and foster industry collaboration.

The Manager, Memberships & Community is responsible for driving the growth, engagement, and retention of EC-Council's global membership base by managing membership programs & volunteer networks.

Membership Growth & Engagement:

  • Develop and implement strategies to expand and retain the global membership base.
  • Enhance member benefits, resources, and engagement initiatives to drive value.
  • Leverage data analytics to track trends and improve the membership experience.
  • Work with marketing teams to create impactful campaigns and outreach programs.

Community Development & Volunteer Management:

  • Establish and manage professional communities to foster networking and knowledge-sharing.
  • Recruit, train, and support volunteers, ensuring active engagement and participation.
  • Act as the primary liaison for community leaders, providing resources and best practices.
  • Develop frameworks for governance, operations, and sustainability of communities.

Qualifications & Experience:

  • Master's degree in Business Administration, Marketing, Communications, or a related field.
  • 12-15 years of experience in managing membership associations, communities, and volunteer networks.
  • Strong experience in organizing large-scale industry events and professional networking forums.
  • Expertise in stakeholder management, strategic planning, and community engagement.
  • Proficiency in CRM tools, membership management platforms, and digital engagement strategies.

Preferred Skills & Attributes:

  • Experience in the cybersecurity or IT sector is a plus.
  • Ability to manage global professional communities and multi-stakeholder initiatives.
  • Strong negotiation skills for partnerships and sponsorships.
  • Possion for building and leading professional networks.

EC-Council is committed to equal employment opportunity and does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are an affirmative action employer and committed to working with individuals with disabilities.



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