Community Engagement Lead

1 week ago


Noida, Uttar Pradesh, India EC-Council Full time
About the Role

The Manager, Memberships & Community is a pivotal position at EC-Council, driving the growth, engagement, and retention of our global membership base. This role focuses on building a strong professional community, enhancing member value, and fostering industry collaboration. By managing membership programs and volunteer networks, we ensure a vibrant and engaged cybersecurity ecosystem.

Key Responsibilities
  • Develop and implement strategies to expand and retain the global membership base.
  • Enhance member benefits, resources, and engagement initiatives to drive value.
  • Leverage data analytics to track trends and improve the membership experience.
  • Work with marketing teams to create impactful campaigns and outreach programs.

Community Development & Volunteer Management
  • Establish and manage professional communities to foster networking and knowledge-sharing.
  • Recruit, train, and support volunteers, ensuring active engagement and participation.
  • Act as the primary liaison for community leaders, providing resources and best practices.
  • Develop frameworks for governance, operations, and sustainability of communities.

Qualifications & Experience
  • Master's degree in Business Administration, Marketing, Communications, or a related field.
  • 12-15 years of experience in managing membership associations, communities, and volunteer networks.
  • Strong experience in organizing large-scale industry events and professional networking forums.
  • Expertise in stakeholder management, strategic planning, and community engagement.
  • Proficiency in CRM tools, membership management platforms, and digital engagement strategies.
  • Exceptional leadership, communication, and analytical skills.


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