Chief Operating Officer

2 months ago

Mumbai, India Netscribes Full time
Netscribes is a global market intelligence and content services provider that helps corporations achieve strategic objectives through a wide range of offerings.

We are data and information experts, and all our services rely on collecting, validating and presenting data in a form that can drive business value. Over the last two decades, we have helped both Fortune 500 companies, as well as high-potential start-ups, leverage data to tackle disruption, understand evolving customers and accelerate business growth.

Our target industries include technology, financial services, healthcare, retail, and consumer brands. Fortune 500 companies, as well as small to mid-size firms, have benefited from our partnership with relevant market and competitive insights to drive higher growth, faster customer acquisition, and a sustainable edge in their business. We use data to meet the sales, marketing, product development and innovation needs of organizations and help them adapt to market and technology changes.

Our 1000 people strong team works out of our delivery centers in Mumbai, Kolkata, and Bangalore. We have sales offices in New York and Singapore. Our clients are spread across US, Europe, Asia-Pacific and India.

Role Brief:

We are seeking a highly experienced and qualified individual based out of/ready to relocate to Mumbai to join our team to manage Global Services Delivery with a solutioning & technology/analytics mindset. The ideal candidate will have a minimum of 20 years of experience in service delivery, solutioning, pre-sales, marketing for Tech/analytics firms, GTM and managing large teams of at least 500 people in industry sectors such as business consulting, IT/ITES, or allied industries with keen interest of current marketspace and knowledge of Tech/AI/ML and Research.

Key Responsibilities:

- Oversee the services delivery operations of the company, including managing a large team of professionals and ensuring high quality service delivery to clients.- Responsible for P&L management and overall profitability.- Develop and implement strategies to drive growth and profitability in line with company goals and objectives.- Work closely with international clients to understand their needs and provide solutions that meet their requirements.- Travel to international locations, primarily the USA, to meet with clients, understand their projects, and provide tailored solutions.- Stay up-to-date with prevailing technologies, including AI/ML, and effectively apply them in the data space to enhance service delivery and drive innovation.- Collaborate with internal teams to improve processes and implement best practices in service delivery.

Skillset:

- Minimum of 20 years of experience in service delivery, GTM, P&L, Presales and managing large teams- Experience in industry sectors such as business KPO, Consulting, IT/ITES, Technology or allied industries- Strong client management skills with experience working with international clients- Deep understanding of prevailing technologies, including AI/ML, and their applications in the data space- Excellent communication and leadership skills

If you think, this above aligns with you, we are excited to hear more about you

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