Senior Business Analyst

1 month ago

chennai, India emagine Full time

Senior Microsoft Dynamics CRM Business Analyst


Role and Responsibilities:

  • Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for Microsoft Dynamics CRM solutions.
  • Design and implement CRM solutions utilizing Microsoft Dynamics CRM, ensuring alignment with business objectives and best practices.
  • Configure and customize CRM components to meet specific business needs, leveraging your expertise in workflows, entities, forms, and views.
  • Lead user acceptance testing (UAT) and provide ongoing support and training to end-users.
  • Stay updated on the latest developments in Microsoft Dynamics CRM and recommend enhancements to optimize system performance and efficiency.


Requirements:

  • Bachelor's degree in business administration, Information Systems, or related field.
  • Extensive experience as an 8+ Years Business Analyst with a focus on Microsoft Dynamics CRM.
  • Proficiency in configuring and customizing Microsoft Dynamics CRM, including workflows, entities, forms, and views.
  • Strong analytical skills with the ability to translate business requirements into technical specifications.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Proven track record of delivering successful CRM solutions that meet business objectives.
  • Relevant Microsoft certifications (e.g., MB-901: Microsoft Dynamics 365 Fundamentals) are a plus.

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