Operations Specialist

2 weeks ago

Bengaluru, India Gallagher Full time
Overview

The Talent Acquisition Operations Specialist: Technical Support role is part of TA Global Support team’s (TAGS) operating model. This model is designed to support back-end aspects of the recruiting hiring workflow and processes efficiently. We are seeking a proactive and detail-oriented individual with a strong understanding of TA and passion for providing an exceptional candidate and stakeholder experience. The TA Operations Specialist is a subject matter expert dedicated to processes, projects and technologies. The incumbent will play a key role in supporting projects to evolve processes and procedures, optimize resources, maximize efficiencies, and drive operational excellence. This is a unique opportunity to learn about every aspect of the recruiting life cycle and recruiting operations. How you'll make an impact Provide second-level technical support for users of Talent Acquisition technologies such as Applicant Tracking System (ATS), Candidate Relationship Manager (CRM), Career Site/Portal, Vendor Management System (VMS), LinkedIn, and other AI platforms such as Paradox (chatbot). Troubleshoot and resolve user access issues within the applications, ensuring timely resolution to minimize downtime. Investigate and resolve basic technical issues encountered by users, within the applications or other external errors. Collaborate with other support teams to escalate complex issues and ensure efficient problem resolution. Document all support interactions, including issue details, troubleshooting steps, and resolutions, in the support ticketing system within expected Service Level Agreement (SLA) timeline. Contribute to the development and maintenance of knowledge base articles and documentation to empower users to resolve common issues independently. Proactively identify trends or recurring issues and recommend improvements to enhance user experience and application stability. Participate in cross-functional teams to support ongoing projects and initiatives related to application management and user support. About you Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience. 4+ years of experience in technical support or helpdesk role, preferably supporting ATS, CRM, VMS, and other Talent Acquisition applications. Proficiency in troubleshooting technical issues within web-based applications, including user access management and basic functionality. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex issues efficiently. Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. Demonstrated understanding of Talent Acquisition workflows and the importance of the candidate experience. Proven ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple priorities simultaneously. Customer-focused mindset with a passion for delivering exceptional service and support to users. Relevant certifications (, ITIL, HDI) are preferred. Compensation and benefits

  • Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Millennium Management Full time

    Operations Specialist (Geneva)Role & responsibilities -Overall experience between 6-9 Years. Looking for a detail orientedSS&C GenevaSpecialist.Good knowledge and understanding ofreconciliationsprocessing (relatedto cash, position, trade, and PNL) across all instruments types (forex, equity, options, OTC derivatives, swaps, fixed income)Should be able to...

  • Product Operations Specialist

    2 weeks ago

    Bengaluru, India Cimpress Full time

    Product Operations Specialist Date: Jun 20, 2024 Location: Bengaluru, KA, IN, 560092 #job-location.job-location-inline { display: inline; } Company: Cimpress Technology Product Operations Specialist_PR1 Job Segment: Operations

  • Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Gallagher Full time

    Overview The Talent Acquisition Operations Specialist: Technical Support role is part of TA Global Support team's (TAGS) operating model. This model is designed to support back-end aspects of the recruiting hiring workflow and processes efficiently. We are seeking a proactive and detail-oriented individual with a strong understanding of TA and passion for...

  • Ivalua Operations Specialist

    1 month ago

    Bengaluru, India TekWissen India Full time

    Job Title: Ivalua Operations SpecialistLocation: Bangalore Job Summary:We are seeking a highly skilled Ivalua System Specialist with a strong operational focus and comprehensive knowledge of the Ivalua system. The successful candidate will play a key role in workshops and client discussions, offering critical insights into system limitations and standard...

  • Ivalua Operations Specialist

    1 month ago

    Bengaluru, India TekWissen India Full time

    Job Title: Ivalua Operations SpecialistLocation: Bangalore Job Summary:We are seeking a highly skilled Ivalua System Specialist with a strong operational focus and comprehensive knowledge of the Ivalua system. The successful candidate will play a key role in workshops and client discussions, offering critical insights into system limitations and standard...

  • Specialist-Business Operations/Invoicing Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Randstad Sourceright Full time

    Role Title - Specialist-Business Operations/Invoicing SpecialistLocation - BangaloreWork Mode -HybridWe are currently seeking a skilled Invoicing Specialist to join our dynamic team. This role offers an exciting opportunity to contribute to our financial operations and ensure the accuracy and efficiency of our invoicing processes.Key Responsibilities:Invoice...

  • Specialist-Business Operations/Invoicing Specialist

    4 weeks ago

    Bengaluru, India Randstad Sourceright Full time

    Role Title - Specialist-Business Operations/Invoicing Specialist Location - Bangalore Work Mode -Hybrid We are currently seeking a skilled Invoicing Specialist to join our dynamic team. This role offers an exciting opportunity to contribute to our financial operations and ensure the accuracy and efficiency of our invoicing processes. Key Responsibilities: ...

  • Specialist-Business Operations/Invoicing Specialist

    4 weeks ago

    Bengaluru, India Randstad Sourceright Full time

    Role Title - Specialist-Business Operations/Invoicing SpecialistLocation - BangaloreWork Mode -HybridWe are currently seeking a skilled Invoicing Specialist to join our dynamic team. This role offers an exciting opportunity to contribute to our financial operations and ensure the accuracy and efficiency of our invoicing processes.Key Responsibilities:Invoice...

  • Specialist-Business Operations/Invoicing Specialist

    4 weeks ago

    Bengaluru, India Randstad Sourceright Full time

    Role Title - Specialist-Business Operations/Invoicing SpecialistLocation - BangaloreWork Mode -HybridWe are currently seeking a skilled Invoicing Specialist to join our dynamic team. This role offers an exciting opportunity to contribute to our financial operations and ensure the accuracy and efficiency of our invoicing processes.Key Responsibilities:Invoice...

  • Operations Learning Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Iron Mountain Full time

    ABOUT THE OPPORTUNITYWe are looking for an experienced Learning and Development Specialist to join our team for a fixed term period (1 year).As a key member of the Global Operations Transformation Learning team, the Learning and Development Specialist develops high quality solutions that are part of a larger strategic learning strategy to enhance employees'...

  • Sales Operations Senior Specialist

    1 month ago

    Bengaluru, Karnataka, India NTT Data Vertex Software Inc. Full time

    Apply for Sales Operations Senior Specialist, Career Progress Consultants in Bengaluru/ Bangalore for Year of Experience on

  • Sales Operations Senior Specialist

    2 weeks ago

    Bengaluru, Karnataka, India NTT Data Vertex Software Inc. Full time

    Apply for Sales Operations Senior Specialist, Career Progress Consultants in Bengaluru/ Bangalore for Year of Experience on

  • Operations Learning Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Iron Mountain Full time

    ABOUT THE OPPORTUNITYWe are looking for an experienced Learning and Development Specialist to join our team for a fixed term period (1 year).As a key member of the Global Operations Transformation Learning team, the Learning and Development Specialist develops high quality solutions that are part of a larger strategic learning strategy to enhance employees'...

  • YouTube Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Unacademy Full time

    Position Title: YouTube Operations SpecialistLocation: Bengaluru, KarnatakaEmployment Type: Full-TimeOverview:We are seeking a highly organized and detail-oriented individual to join our team as a YouTube Operations Specialist. In this role, you will be responsible for managing the day-to-day operations of our YouTube channel(s), ensuring content is...

  • Ad Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Amagi Full time

    Job Title: Ad Operations Specialist Join Amagi, a prominent player in cloud-managed services for the streaming TV and broadcast TV sector. At Amagi, we empower TV networks and content owners to efficiently distribute and monetize their content across various platforms. Our esteemed clientele includes industry giants like NBCU, CBS, Samsung TV Plus, and...

  • Sales Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Aryaka Full time

    Sales Operations Specialist JDBird's eye view of your role –The Sales Operations Specialist II works closely with the Sales team and Sales management, as well as key stakeholders Finance, Legal, and IT. The primary responsibility of this position is ensuring we are processing new orders and ensuring order revenue is accurately reflected for quota...

  • HR Operations Specialist

    1 month ago

    Bengaluru, Karnataka, India ABB Full time

    HR Operations Specialist - ELCTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • HR Operations Specialist

    1 month ago

    Bengaluru, Karnataka, India ABB Full time

    HR Operations Specialist - ELCTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • HR Operations Specialist

    1 month ago

    Bengaluru, Karnataka, India ABB Full time

    HR Operations Specialist - ELCMTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • IT Operations Specialist

    5 days ago

    Bengaluru, India airbus Full time

    Job Description:A position of IT Operation Specialist has just been opened within Airbus India for Information Management (IM) for Airbus Programmes, Customer Engagement & Services. Our mission is to deliver and contribute to innovative IT solutions that support their digital transformation and efficient operations in front of our Airlines customers. You...